Pharmacom Support
Pharmacom Rep
Any idea when W1 gets restocked?
any estimates when pharmasust will be in stock in W1 again?
Hi, unfortunately, there is no information about this yet.
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Any idea when W1 gets restocked?
any estimates when pharmasust will be in stock in W1 again?
yeah me too lol not my first order from you guys but first order placed for WH2. just trying to practice some patience to save a few bucksHi, we hope that everything will be fine and you will be satisfied.. =)))
Me too but opposite! Warehouse 1 and from uk. Got email today confirming it’s been shipped too so fingers crossed!
yeah me too lol not my first order from you guys but first order placed for WH2. just trying to practice some patience to save a few bucks
@Pharmacom Support what do you guys offer as reimbursement for testing? Putting some stuff together to send off, and I couldn’t remember what you guys offer for reimbursement.
https://int.basicstero.ws/index/terms
Tip/Advice for everyone:
For specific account and order related inquiries please use the "Contact Us" form on the Basicstero website for the most direct and efficient communication with the company's customer service.
Code:https://int.basicstero.ws/index/contact
***Be sure to check your spam folder after contacting customer service because in the past some people complain they did not get a reply when in fact their email service filtered the reply to spam.
Board reps, posts, even PMs are not as efficient nor direct - may get overlooked or take time to be relayed to the appropriate personnel.
This is a big World-Wide company; Reps/PR/Marketing people are mostly busy relaying information/news/announcements and may not even have the ability, access, nor authority to see private account and order information.
(it is a good thing though, that the company only allows specific person ability to access private info for customer security reasons ).
Also, please, for your own safety never state any personal information in a public post.
The "contact us" form is the most direct form of communication regarding accounts and orders.
NOTE regarding tracking (which is a common inquiry I see daily across various boards and PMs):
In my experience, usually tracking is NOT uploaded until a pack leaves the warehouse country and passes outgoing (origin nation's) customs.
In my opinion this usually takes approx a couple weeks for intl packs.
Please be patient and try not to ask customer service for tracking info -- tracking will be uploaded to your dashboard when it is available and authorized to be given out.
A source has no control over the postal service nor if packs are accurately scanned/updated within the postal system (once the pack is shipped, a source can only see what tracking shows you -- just like if/when you mail something to someone).
Keep in mind you can check the status of your order on the Basicstero site by loging into the warehouse where you placed the order and navigating to your
dashboard >> orders >> select the order you would like to see.
IF tracking has been uploaded to your account it will appear there in the order details section.
NOTE: Looking for additional advise regarding your cycle, PCT, blood work interpretation and so on?
Our specialist can help you:Please do not use this email for orders related questions; they will be ignored.Code:dr.pharmacom@protonmail.com
I hope these tips and info are helpful
Also I obviously have no ideas how customs work. I thought ordering from Eu warehouse 1 and from uk doesn’t go through customs :/.
But In my email it says I will get tracking info after it’s passed customs. So my thinking now is if both warehouses go through customs anyway do I have anymore chance in warehouse 1 than warehouse 2?
W2 has a lot more stock so would be nice to order from them.
Any idea when W1 gets restocked?
Did you ever get ur pack?I wanted to share I saw some other people were having trouble with shipping mostly international but I saw a couple posts about domestic shipping here and elsewhere. Sorry.
Yes sir just got home and checked the mail and it was here all looking good it just took its time getting here.Did you ever get ur pack?
Yes sir just got home and checked the mail and it was here all looking good it just took its time getting here.
no one answered this. How does it work. If I order domestic Eu why does it still go through customs? Can I order from w2 then with the same likelihood it will make it to me as w1?
Yes sir just got home and checked the mail and it was here all looking good it just took its time getting here.
Just received my order, all is looking good.
A question though your water based Tren and Test would it go through 27g needle ?
I finally got tracking info 9 days later aaaaand, “the item is at the shippers warehouse”.. so I’m still waiting for it to be shipped.
I guess it really doesn’t matter if I order from W1 or W2...