Why did you post this ?
"We do not manufacture boxes, we order them from a huge printing factory.And obviously we can not know for sure why colors can have different shades, be lighter or darker, obviously some differences with equipment settings or ink supplies."
Awaiting PM response as well
Yes Sir, I remember. I will inform you once I receive requested information
If the vial is under dosed I would like reimbursement of some sort like any other person would in the same situation.Now I don't want shit from them since they will probably contaminate the vial even if they did send me a replacement. I want nothing from basic except to warn the public that these guys are poor organizers at best and selective scammers at worst.
You are an idiot pharmacom shill,I am not that's the difference. For your information I pay the premium of 88$ a vial with shipment factored in,I order domestic. I am trying to scam one vial of test? Do you even think before you type? Pretty pathetic the end user gets accused of scamming something that cost you guys 7$ to produce. Makes very little sense if you think about it. What about the other people that are having low bloods? Are they scamming too? You must not be very intelligent and you CLEARLY lack any type of integrity to sell yourself out for a couple hundred dollars worth a gear a month. You are nothing but a swine because you push products that you KNOW are under dosed and you don't care since you make a small profit out of it. Might be time to get a job instead of shilling like a pathetic beggar.
Basic got me for a few hundred dollars I will admit, I got scammed. In the long run though they will end up losing alot more money in profits for the terrible way that they treat customers. They were giving over a month to rectify this before it went public. Bottom line is that they don't care because they pay people like you in gear to defend any negative claim against them.
Dear Sir, your situation is pretty bad if you are a really injured buyer. I understand this but we have a terms same for all and before ordering each customer accept our terms:
"SPECIAL CONDITIONS
1. Basicstero.info is the direct store of Pharmacom Labs; we are Pharmacom Labs. We produce all the items that are available in our basicstero.info store. Therefore, we control the manufacturing process and quality of all the products in our range. With basicstero.info you get the real manufacturer’s guarantee. Thus, items of questionable quality may be an eligible subject for free replacement; Users have right to request replacement of questionable items. If the quality of an item is being questioned, then it is required that an independent qualitative/quantitative analysis of said item be performed by an independent third-party laboratory. This is our standard protocol to resolve issues regarding product quality and similar cases. In general, we use independent GMP-certified accredited Swiss lab Simec AG for these purposes. However,to absolutely eliminate any possibility of our influence on the testing results, a customer is authorized to choose any certified lab of his or her own choice that meet the two
mandatory conditions listed below (these conditions are necessary to ensure that the analysis results are as trustworthy and reliable as possible for all partied involved):
I. Only brand new untouched/unopened items (vials/ampoules/pills) are eligible to be sent for testing. Therefore, we can only guarantee the quality of unopened items only because after an item is opened its contents, purity, and composition are no longer under our exclusive control.
II. The lab chosen should correspond to all respective testing standards. Each test report should have an individual verifiable report number so that any person can contact the lab to verify the report to confirm the result was not forged.
If a customer decides to take advantage of the option to send a sample to a certified laboratory of his or her choice and meets the terms listed, he or she is required to inform us about this in advance, provide the ORDER NUMBER which contained the product in question, and provide photos of the item in question. Basicstero.info is bound by these terms to replace to the customer the item sent for testing independent on whether the final result will be positive or negative. Furthermore, if the lab report shows a negative result and some considerable deviations are found, Basicstero.info will completely cover all testing expenses and provide to the customer a bonus for all inconvenience caused. However, if the report shows a positive result and no significant deviations are found, the customer will be required to cover all testing expenses, but he or she still gets a replacement for the item that was sent to be tested."
We can't make an exception to the rules. Yes, if you are not agree with our rules - please choose some other lab for your choice. Thousands of buyers around the world and only few issues without proofs, only blood reports or feeling. We faced with contamination inside the vial (some black pieces) and we reship, we faced with expired products and we reship, no problem but in case of blood/feeling we can't. That's why we offered to use laboratory