That is really dissapointing to be honest. I could "understand" that policy if all your own brewed oils were tested like the 4 or 5 you sent to test, but a lot of them are not lab tested and could be a good incentive in order to have lab test for all your oils, at least the no lab tested ones.
Not even asking for a full compensation due to the reduced kits price, but something way better than a single 7USD-12USD vial.
Regarding the secondary line with a thinner oil carrier, it is always good to have two options when there are several diferences between the options.
I get the point that you chose an oil well tolerated for almost everyone, but there are more factors.
I prefer thinner oils since I usually pin more often and use 30G slin fixed needle syringes.
I have even managed to get olive oil pharma Test C through 29G "easily", having to warm it before each pin, but it cannot compare to even unwarmed thinner oils like Mig812 or MCT, even "cold" they go through 30G like butter.
Next pin I am trying 31G.
Obviously sesame oil is thinner than olive oil for sure, but I have nothing to compare since I never tried semame oil, so that is why I am asking for a second line.
I am sure I am not the only one thinking like that, and I do not think it is going to give more work to your brewer that customized blends for a MOQ of 3 kits. This last one gives way more work to your guy than brewing large batches with a secondary oil.
Not saying it must be right now, but soon or later if you keep offering oils it will be a good option.
Take a deeper look, think from a business man's angle.
The cost of the lab tests is not included in our financial model, so in my place which do you prefer, that I sell vials at 5-10€ or that I sell vials at 30-40€ by penalizing the 90% customers who don't give a damn about lab tests?
Having both the refund + cheap prices is not possible, it's more like a chrismas wish, but santa claus do not exist..
Do you think the sources that reimburse the lab tests are doing it out of love for Jano or because they're generous?
Don't be naive, 1 kit test e is $65, lab test $120, the total is $185, they will sell you the vial for at least $20-$30, and since you have already spent a lot for a simple purchase, you will have trouble advancing the $120 even if you know that it is reimbursed, the proof, how many lab tests have you done in your life from these sources?
Compare with how many third party lab tests done in last months since we are here, about 25-30 lab..
It would be stupid of me if I choose this path to satisfy a minority that does not exceed 1-5% who test their products.
We're the proof that the lab testing refund model doesn't work because 90% of sources on meso do, but we're the most tested source in such a short time.
Thanks to the low price model, you will see lab tests from our lab on a regular basis, because we made the smart choice not to reimburse the lab tests, and it works, and that is what the majority of customers prefer.
For the subject of MCT, we can think of the possibility of tailor-made with 3 MOQ kits, but I cannot confirm that, it would be rather simple for you to switch to IM.