narta
Member
The color
MESO-Rx
Anabolic Steroids
Qingdao Sigma Chemical Co., Ltd (International, US, EU, Canada and Australia domestic
- Thread starter Qingdao Sigma Chemicals
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Qingdao Sigma Chemicals
Subscriber
If you haven't received a reply within 12 hours, send again.
Avoid using protonmails, they don't send emails successfully
And because it was the case for your order it must be true for every order, correct?
BalticSea
Member
Who said it was only one order? It took them over a week to prepare my shipment from the EU warehouse every time. Seems like a pointless risk and waste of resources for the supplier just to save a few days on delivery time.
bullysticks235
New Member
Made payment almost 3 weeks ago now.. Was re-assured tracking would be provided on the 12th-13th, but of course nothing was received. Now my emails are being "undelivered returned to sender." More lies and horrible customer service after doing repeat business with you all.
Qingdao Sigma Chemicals
Subscriber
It sounds like your problem, not ours.
Your undelivered returned emails to sender is linked to your lack of ability to send an email successfully, perhaps if you did it, you will already having a tracking.
bullysticks235
New Member
Thats a cop out, I been sending emails to the same email just fine. Suddenly they aren't going through? And you still haven't provided tracking you promised to provide on the 12th or 13th? Where's my product at that I paid for 3 weeks ago? Is that my problem too? That I have confirmed emails that you received payment.. why hasn't anything be shipped? Why continue to lie?
Okayestpapabear
New Member
Just for posterity. Is the correct email sigma@sigmachemical.com.cn
Qingdao Sigma Chemicals
Subscriber
Ok send me a DM and let's check this, send your name
Qingdao Sigma Chemicals
Subscriber
This is the correct email
bullysticks235
New Member
DM Sent
I have sent emails to both emails that have been provided to me sigma@sigmachemical.com.cn and also tracy@sigmachemical.com.cn
mok4315
Member
The undeliverable emails have been an issue recently. So far, all the solutions require the customers to delete the majority of their thread before they resend it. Something about it being perceived as junk if the email chain is too long.
Qingdao Sigma Chemicals
Subscriber
The problem is that some buyers use protonmails, and this cause issues of communication.
Protonmails should be avoided.
LightWeight89
Member
Hey i sent you a dm and an email I'm not getting any where with WhatsApp helpers pls help
How about you just send tracking when you ship like EVERY OTHER FUCKING SOURCE does?
You have literally the worst CS from all UGL sources here and instead of working on improving this you're just shitting on people.
Qingdao Sigma Chemicals
Subscriber
The assistants now are sending tracking numbers for all orders to the buyers once they are available.
And you can go fuck yourself and buy elsewhere if you're not happy. Everyone operates the way he wants, some provide tracking, some don't, and some upon request, you don't like the way one operates, no problem, change the sources, no need to bust balls.
Yes I'll go fuck myself but I'll shit on you along the way too as long as you choose to shit on your customers for your piss poor CS. Sow crappy behavior, reap crappy behavior.
They're not doing it man, 2 orders in the last month and both times I had to chase the tracking over a week later, one just this week.
Qingdao Sigma Chemicals
Subscriber
No just from this last 2 weeks, in november
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