To be very clear, most of you aren't able to tell what is a floater and what is not, most of pictures do not show any evidence.
The picture posted were the vials that have been replaced not the new ones FYI, and I wasn't even able to tell if it's floaters in first time, or crashed gear, or scrash on vials glass.
When I asked for a video, the customer said the quality isn't enough to show the floater.. but I replaced the vials, no problem til then...
How can anyone verify if it's crashed geat or not? how can we verify if the customer heated the vials or not? no way to do that.
It's like customer complaining his dick isn't working so the viagra isn't good and don't wanna do any jano testing, for me these visual pictures aren't a proof since these " floaters " looks like crashed gear. It's not black or different color from gear.
Many labs have contamination tests, if you are worried, send to a lab and verify the safety of your gear. If you can't then throw it or filter it or shop elsewhere where they put labels so you won't even be able to see what's inside your vials..
So the only way to verify this was to verify all the vials that has been sent to customer which was done, and surprise, the customer report in his second order : " Nine out of ten vials of the masteron kit have particulate matter floating around in them, not huge floaters like I posted above so it is hard to get a picture of them to show you "
So this gets shady and if accept this kind of BS, I will just open a door that never close, so to make it simple, I told you my policy now, if you suspect any contamination or whatever, you know what to do.
If you choose to bash us and make drama, like in the rules of page 502, you will get a store ban.
End of story.