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Hmmm I am sending the BTC

Because when I do it that way they make you wait 7 days to use the BTC.
Idk how you are buying crypto at Kraken, but with a debit card I only had to wait 72 hours before I Could use my crypto with the first transaction....
Now I buy crypto at Kraken and send to my trust wallet instantly...
But I do know that they have 7 day wait, if you have reached your max-limit....
 
My experience this morning when I opened a package from the July promotion that had incorrect and missing items was that it was handled promptly and to my satisfaction. Micli responded within minutes of my message (they stay up late working over there!) informing her of the issues, and my missing items are going to be sent from the US warehouse as they happen to be in stock there.

I am not discounting the issues others have had with customer service, just sharing how my issue was handled.
 
Idk how you are buying crypto at Kraken, but with a debit card I only had to wait 72 hours before I Could use my crypto with the first transaction....
Now I buy crypto at Kraken and send to my trust wallet instantly...
But I do know that they have 7 day wait, if you have reached your max-limit....
I think my bank account is linked. I would buy it on Kraken straight from my bank. After having to wait two separate times 7 days I just transfered from cashapp to Kraken and it was fine. Still annoying all that shuffling. Im not sure why it does that
 
best experience ever....~$1k order...17-31 July! order to unbox China to non-coastal USA....8 different items...100% accurate.

my previous experience ~7 orders were all 30 day jobs, some reships...very few discrepancies. For one missed item, they were holding a credit on my account, didn't talk to them for a month, reconnected with an order, gave me the total, I said, please adjust you owe me credit for this order date and item, instantly recalculated and provided.

Have to admit in the early days i had to learn to "fire and forget" for awhile, I wanted perfect Amazon tracking and communication, updates....once i learned to chill and communicate clearly what I wanted, and to chill if communications drop for a day, they always came back or responded when I shot them a ? the experience became much better.
 
Ordered on the 11th, package arrived on the 30th, wasn't home so I'm getting it today from the post office.

Are you guys recording yourselfs opening the package in case something is missing and they request proof?
 
Ordered on the 11th, package arrived on the 30th, wasn't home so I'm getting it today from the post office.

Are you guys recording yourselfs opening the package in case something is missing and they request proof?
No, strangely they never deny unsent items. Almost like they "forgot" them on purpose.
 
Ordered on the 11th, package arrived on the 30th, wasn't home so I'm getting it today from the post office.

Are you guys recording yourselfs opening the package in case something is missing and they request proof?
i recommend recording. i did and had broken vials, immediately offered refund because i had video.
 
Please do not disturb the salespeople when they are taking a break. Constantly optimizing our customer service has always been a long-term commitment we adhere to.
how are we supposed to know when your salespeople take breaks? if you could send us all of their schedules, it would help. actually, just send me Micli’s schedule plus requested PTO / Vacation and a list of SSA’s observed holidays. this would serve to help me, help you optimize communication.

thanks in advance. :cool:
 
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