Facebook has always struggled to comprehend the scale of its fake news and propaganda problem. Now, it’s struggling to retain the fact-checkers it paid to try and deal with the crisis. Last week both Snopes and the Associated Press ended their partnerships with the social network, after a tense couple of years trying, without success, to tackle the epidemic.
But those partnerships should never have existed in the first place, and I say this as the former managing editor of Snopes, who Facebook first made contact with in 2016. When they first emailed me about a potential partnership, I knew it would bring much more attention to the work of our small newsroom — and much more scrutiny.
But what I didn’t realize was that we were entering a full-blown crisis, not just of “fake news,” but of journalism, democracy, and the nature of reality itself — one we’re all still trying to sort out in 2019, and which had more twists and turns than I’d ever thought possible. Looking back, my overwhelming impression of the years since 2016 is how surreal everything became.
It turned out that trying to fact-check a social media service that is used by a huge chunk of the world’s population is no easy task. We tried to make it easier by showing where disinformation would originate, but there were just too many stories. Trying to stem the tsunami of hoaxes, scams, and outright fake stories was like playing the world’s most doomed game of whack-a-mole, or like battling the Hydra of Greek myth. Every time we cut off a virtual head, two more would grow in its place. My excellent but exhausted and overworked team did as much as we could, but soon felt like we were floating around in a beat-up old skiff, trying to bail out the ocean with a leaky bucket.
Things soon got worse. ...
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