As I mentioned earlier in the thread, if you are in a rush then this is not where you want to order from. When I used him, I would always order months in advance of actually "needing" something, and then just go about my business and then a few weeks later stuff would always arrive...
This is just kind of the nature of his business model. I'm sure he's trying to be over-the-top responsive now, since he's new and trying to earn a rep, but eventually it will be business as usual.
Quality products, good prices, hit or miss communication, slow T/A times...