What's up with western union I walked in my local rite aid looking for the form to fill out and there was only a phone the lady told me I had to use that. Are all WU's like that or should I try moneygram?
Don't like the WU kiosks much, but they work OK. Better than a human if you are using a false name, since a human may sometimes remember you by that name and wonder why you're changing it on your next visit. You still have to pay at the register, unfortunately.
My biggest problem with them is the completely random volume of the phone when you pick it up. Sometimes I can barely hear the operator, other times I'm sure it can be heard in the back of the store. I generally just hang up and try again if the volume is wrong or the language skills of the operator are lacking.