I'm still having big problems with my order. I sent a ticket through the website. Maybe you could check it and try to figure out what's up. I also wrote to osgear rep. He can translate for you. Please try to resolve this. Someone must be in charge of orders, right? Is that you?
I'm really about over trying to deal with this and just write it off as a bad decision.
Sent you a pm sir, you products will be in other pack.