MESO-Rx Sponsor Pharmacom Labs officials and our Basicstero.com store

[bob357sig]

You mad, bro? You big mad, huh? Please, tell me... how exactly are YOU contributing to the forum right now?

First,I really don’t give a fuck, second how are you assuming I was talking about you in the first place,third whatever I choose to say when i am complementing someone on their patience by directly talking to them ex...@RThoads, had little to do with you. I know I do not have the patience to deal with the things he does was all my post was originally about.

 

[RThoads]

@RThoads , whatever Frank pays you, tell him I said double it....

@bob357sig
thank you brother -- it means a lot to me if/when people notice I put real effort.
And on that positive note, I am taking off to enjoy some downtime and weekend
Have a great weekend everyone.

 

[RThoads]

(quick re-post of some important info in case it got buried)

ANNOUNCEMENT: Basicstero has 2 EU shipping locations now, please read for important details.

Dear customers,

We have 2 EU shipping locations now. The products below have 2 labels: W1 or W2. e.g. If a product has W2 label, it means it is available from warehouse 2 only.

ATTENTION: All items within one order must be chosen from ONE specific warehouse. If most of your order is chosen from W1, but one single item is available from W2 only, the entire order will be shipped from W2.

W1 is our main EU-based warehouse. Shipping time takes 8-14 days as a rule depending on your location. For faster delivery, please choose products from W1.

W2 is an auxiliary warehouse where packages pass through a middle point in Europe and have great delivery success. W2 is always fully stocked, but delivery from W2 takes up to 3-4 weeks. If any promotions are running, W2 always offers better deals and larger bonuses.

NOTE: Items can be filtered (on the “PURCHASE” page) to show products available for W1 only or W2 only.

 

[eversmann]

@RThoads , hello last day 2019-03-18 place an order, I was sent part of it, but other products such as pharmacom clenbuterol 4 blister is pending shipping because the stock is over, I see that it is available in w2, send it to me automatically or do I have to get in touch?
I'm located in the EU

 

[RThoads]

@RThoads , hello last day 2019-03-18 place an order, I was sent part of it, but other products such as pharmacom clenbuterol 4 blister is pending shipping because the stock is over, I see that it is available in w2, send it to me automatically or do I have to get in touch?
I'm located in the EU

I do not know that it would be automatic since it is not in stock at the same location (the system would not see it as ordered from W2 and so I do not think any automatic instructions would be sent to process it from W2).
You will need to contact customer service and see if you may have it shipped from the different location.
Provide your order number (privately) when you use the "contact us."
There should be no problem as it is not a different warehouse/pricing

 https://int.basicstero.ws/index/contact

more info in quote below regarding the "contact us" page:

Tip/Advice for everyone:

For specific account and order related inquiries please use the "Contact Us" form on the Basicstero website for the most direct and efficient communication with the company's customer service.

 https://int.basicstero.ws/index/contact

***Be sure to check your spam folder after contacting customer service because in the past some people complain they did not get a reply when in fact their email service filtered the reply to spam.

Board reps, posts, even PMs are not as efficient nor direct - may get overlooked or take time to be relayed to the appropriate personnel.
This is a big World-Wide company; Reps/PR/Marketing people are mostly busy relaying information/news/announcements and may not even have the ability, access, nor authority to see private account and order information.
(it is a good thing though, that the company only allows specific person ability to access private info for customer security reasons ).
Also, please, for your own safety never state any personal information in a public post.

The "contact us" form is the most direct form of communication regarding accounts and orders.

NOTE regarding tracking (which is a common inquiry I see daily across various boards and PMs):
In my experience, usually tracking is NOT uploaded until a pack leaves the warehouse country and passes outgoing (origin nation's) customs.
In my opinion this usually takes approx a couple weeks for intl packs.
Please be patient and try not to ask customer service for tracking info -- tracking will be uploaded to your dashboard when it is available and authorized to be given out.
A source has no control over the postal service nor if packs are accurately scanned/updated within the postal system (once the pack is shipped, a source can only see what tracking shows you -- just like if/when you mail something to someone).
Keep in mind you can check the status of your order on the Basicstero site by loging into the warehouse where you placed the order and navigating to your
dashboard >> orders >> select the order you would like to see.
IF tracking has been uploaded to your account it will appear there in the order details section.

NOTE: Looking for additional advise regarding your cycle, PCT, blood work interpretation and so on?
Our specialist can help you:

 dr.pharmacom@protonmail.com

Please do not use this email for orders related questions; they will be ignored.

I hope these tips and info are helpful

 

[cadafi]

ANNOUNCEMENT: Basicstero has 2 EU shipping locations now, please read for important details.

Dear customers,

We have 2 EU shipping locations now. The products below have 2 labels: W1 or W2. e.g. If a product has W2 label, it means it is available from warehouse 2 only.

ATTENTION: All items within one order must be chosen from ONE specific warehouse. If most of your order is chosen from W1, but one single item is available from W2 only, the entire order will be shipped from W2.

W1 is our main EU-based warehouse. Shipping time takes 8-14 days as a rule depending on your location. For faster delivery, please choose products from W1.

W2 is an auxiliary warehouse where packages pass through a middle point in Europe and have great delivery success. W2 is always fully stocked, but delivery from W2 takes up to 3-4 weeks. If any promotions are running, W2 always offers better deals and larger bonuses.

NOTE: Items can be filtered (on the “PURCHASE” page) to show products available for W1 only or W2 only.

But even if i´m in europe it still takes up to 4 weeks to get to me???

 

[rpbb]

So, has the move to the EU based warehouse helped with seizures

 

[swltrk]

So, has the move to the EU based warehouse helped with seizures

No - it got worse. [emoji23] 2 of my 5 packs have already been seized. They mentioned someone else had their pack seized 3 times. I read somewhere some other guy had like 7 of 9 seized. No more stealth shipping either. I’ve also noticed that it takes them about 7-9 days before they even send the shipment. For example, I placed an order on the 13 - it was dropped at the PO the 20. Delays are worse. Seizures are worse.

 

[Pharmacom Support]

Actual form of Vladimir Yakovlev - PRO athlete team Pharmacom Labs.

5 times champion of Moscow.
Vice-champion of Russia.
Vice-champion of Europe.
Winner of the Bengalaru India Pro Qualifier.

 

[really small guy]

No change needed, because I can assure you there is 100% guarantee of re-ship at no cost to the customer.
I think just this page or one back we can see a guy talking about 3 re-ships. Clearly the source eats big losses to make sure there is re-ship.
You maybe frustrated, I understand, but then think if you are this frustrated over one pack, think of the pain a source feels when packs are seized/lost (sources eat the costs across multiple packs). Sucks for all involved; customer gets delays, but the source really get hurt because sources have to re-ship and losses a lot of money.

Just out of curiosity, what else could have happened beside lost or seized?
Since you feel there are other possible outcomes besides the pack arriving successfully, being lost, or being seized, maybe you know more and I should be asking you the questions.
Seriously, what else could have happened?

What other possibility can even logically exist regarding what happened to your pack?
It either makes it to you, or it got lost by the postal service, or it got seized by either outgoing nation or incoming nation customs. what else is there?

You guys did reship it 3x to me. I will admit that. But I still wish one of those times had been super stealth. I have emails with your customer service with me and then both confirming it to be sent super stealth. Maybe if this would have happened... You wouldn't have had to try to ship 3x without a success, maybe only 1 reship would have been needed, I would have gotten my gear and you guys would have not wasted the extra time and resources.
So my overall experience with Basic was great for a number of years. Everything always went smooth, no issues. That was until my December orders. Overall I say my experience was positive until this happened. Might just be one customer service rep who could have done a better job, or several, not really sure if I was speaking to the same person back and forth in email or not. Basically, with Basic, if you order and your stuff doesn't get seized... You are in good shape. The gear is good. Everything is smooth as long as customs doesn't get u. In my experience if customs gets you and u have to start talking to customer service... Ur screwed.. u will end up getting 1 out of 2 orders like I did.

 

[Pharmacom Support]

Having some trouble with my order.

After I placed my order yesterday I reveived the email that my order was reserved. I immediately sent the BTC and submitted the info to the "Add Money" section. It's been over 24 hours and my order/payment has still not been confirmed. I may be jumping the gun by posting this early, but basicstero has always been really good with confirming my order a few hours after payment or less, so I'm a little concerned.

Would appreciate some help.

Hi, don't worry, delays happen sometimes, just wait a little longer. If you need help write me, i will do my best to help.

 

[Pharmacom Support]

But even if i´m in europe it still takes up to 4 weeks to get to me???

Hi, I'll check the information and answer you a little later.

 

[Pharmacom Support]

You guys did reship it 3x to me. I will admit that. But I still wish one of those times had been super stealth. I have emails with your customer service with me and then both confirming it to be sent super stealth. Maybe if this would have happened... You wouldn't have had to try to ship 3x without a success, maybe only 1 reship would have been needed, I would have gotten my gear and you guys would have not wasted the extra time and resources.
So my overall experience with Basic was great for a number of years. Everything always went smooth, no issues. That was until my December orders. Overall I say my experience was positive until this happened. Might just be one customer service rep who could have done a better job, or several, not really sure if I was speaking to the same person back and forth in email or not. Basically, with Basic, if you order and your stuff doesn't get seized... You are in good shape. The gear is good. Everything is smooth as long as customs doesn't get u. In my experience if customs gets you and u have to start talking to customer service... Ur screwed.. u will end up getting 1 out of 2 orders like I did.

Thank you for your feedback, if you have questions - contact us, we will always help.

 

[RThoads]

So, has the move to the EU based warehouse helped with seizures

yes, has been much better than China.
But there was a few day period (suspected it was a special operation) where most pack those few day seem to have been seized.
Overall, much better success rate.
Also, W2 (a different EU shipping location) was implemented with very good success rate.

EDIT to add:
@rpbb when looking at thousands of tracking across the past few months seizures appear to happen in clusters. There was the couple days, I think it was around mid February, that Frank mentioned a lot of pack that 48 hours or so period all got seized or delayed.
I believe I saw another one day cluster of seizures a couple weeks ago (I do not want to give too specific of dates and info here in public).
Just know, when looking at a huge list of tracking -- thousands -- it is VERY obvious there must be some days with some special operation with very low success. Other than those specific days it is 99% success (would be 100% but when it is thousands of packs some simply get lost or delivered to wrong location -- postal service errors).

I wish I could collaborate with other intl sources and see if they experienced issues on the same specific day.
I can speak of my own personal experience and tell you a pack from my Turkish friend also got lost during the same period I saw Basicstero packs get stuck.
With that source as well, it is usually very smooth sailing.

IF whatever was occurring on those few special days is ever implemented full-time, everything will change for all sources including domestics (because they must import raws) -- lets hope it was not new technology being tested

 

[RThoads]

No - it got worse. [emoji23] 2 of my 5 packs have already been seized. They mentioned someone else had their pack seized 3 times. I read somewhere some other guy had like 7 of 9 seized. No more stealth shipping either. I’ve also noticed that it takes them about 7-9 days before they even send the shipment. For example, I placed an order on the 13 - it was dropped at the PO the 20. Delays are worse. Seizures are worse.

So how many, count them up, how many is that?
Because, hopefully you are aware that there are literally thousands of orders a month.
This is not a small lab -- it is world-wide one of the biggest brands.
Across all English speaking boards, how many seized packs can you count so far since the move to the EU?
Now compare that with how many customers and orders there are -- clearly it did not get worse.
You do not have the data to even make sweeping claims.
Maybe you had worse experiences personally but that does not mean overall, across the thousands of other customers, it is worse.

Oh well, I understand you are upset and people here clearly see you are a very passionate and emotional person -- I respect that and nothing wrong with that at all.

All I mean is that you can only speak to your own experience. Some of us follow sources over a long-term and on many boards.
Someone such as myself has access to broader data and consults for the company regarding such matter as success rate and methods.
I can say with confidence that the EU enjoy a much better success rate than China.

Even if for some reasons you do not believe me or my insight, let me make an independent objective point -- simple logic.
A company exists to make money and NOT lose money.
The time, effort, labor, investments etc are all for the purpose or making income.
The company has access to all the data and has decades of experience.
DO you really think the company would choose to invest money and make an expensive move to have a worse success and loose money?
Obviously, the move cost a lot and was not something that happens overnight -- a long time of panning, investing, and considering risk vs reward go into such decisions.

It was already clear that the EU was enjoying better success and so the choice was made to endure a higher operational cost because higher success would be in the best interest of the company.
IF there were no higher success rate from the EU, then a company would prefer to enjoy the cheaper costs in Asia.

These facts alone show it must be an improved rate or the source would simply ship from Asia and have a greater profit margin.

The source wants to make money brother not lose it to seized packs and re-ships. If business was not successful, the source would cease to exists -- no success equals no money and who/how would workers get paid, raws get purchased, risk be taken etc -- its not a charity.

 

[swltrk]

@RThoads Soooo do you have the data to prove otherwise? Listen, I get that you want to defend your company. I love pharmacom and everything they represent. I am an IFBB Pro and I recommend pharmacom to all other pros. I do nothing but recommend pharmacom and only boast on their quality. The fact that you want to deny that shipping got worse is mind boggling to me. Especially after countless emails and updates we got on how pharmacom was behind, they had to hire more employees, and whatever else is going on with the move. I’m not the only one with issues, I see others on other forums and boards speaking out. We can bicker back and forth on here all day but it would be a waste of my time and your time. I am informing others on what to expect THROUGH my personal experiences. Isn’t thaf why we are on here to begin with?

 

[RThoads]

@RThoads Soooo do you have the data to prove otherwise? ....

yes, I do.
Forgive me if you already know this, but in case you did not, I am a consultant employed by this source full-time and do some side projects for other sources as well.
My expertise is more on the molecular-bio/chemistry/medical end of things but I have a lot of experience in the entire business now and learned so much more while helping with the business.

I am not trying to sound arrogant or rude to you, but I do know what I am talking about, I'm not just making up things and I am not like most people you will ever meet (I can not get into too much personal detail because I am well known in the industry and it would be possible for people to figure out who I am if I give out too much info -- a legal risk --, but you can ask around with some vets -- it is safe to say I paid my dues, am a real member of the community, and also I have extensive formal education in related fields).

The written word lack a lot -- I am not trying to be rude. Instead just know I am trying to talk sense to you because you are very excited -- I am VERY networked (as can been seen if you look closely at how some of the sources, board owners, and well-known members talk to me etc) -- I am literally friends, for years, with some of the owners of the more popular sources and this extends beyond business -- they truly helped and cared about me when I suffered major losses and devastating personal set-backs.

SO yes, I do have the inside knowledge and actual data.
I will not be posting any spreadsheet of thousands of tracking numbers though (obvious reasons).

You can choose to believe me and learn from me, or you are free to reject my insight, knowledge, and help.
Do as you wish -- I get it, you are a free man.
However, it is a shame if you pass up on access to someone such as myself because you can be sure I am a wealth of resources, info, and help.

No hard feelings though -- we will both be ok either way

 

[RThoads]

@rpbb here is quote from Frank regarding one of the seizure clusters.
He accounted for 11 packs -- less than 1% of orders that month.
But as I was talking about before, they all occurred the same day or two together (to me this shows that day was special -- something was going on).
Again, I have seen a day or two stretch such as this a few weeks ago (Again, as I already talked about in detail).

Most importantly, this quote shows how open , honest, and transparent Bascistero (Frank) is regarding all matters.
No one hides or makes anything up -- he clearly states what he knows.

I wish some of the less experience members would realize we are all in this together and both the source and the customer want things to be a success -- no one has anything to hide and there are no conspiracies lol.

I know you know this but I am saying it for the newer members here:
Pharmacom Labs in not interested in making a quick couple hundred buck off a one-time purchase; it is a long-term BIG company that wants long-term customer loyalty and success -- the real money is made in years of returning business.
Clearly it is in the source's best interest to keep it all real and do successful business.
The Decade+ of having a great reputation World-wide speaks volumes more to that than I can say in one post.

...

Regarding seizures. You should be aware of it as well. Among all (hundreds) packages shipped in February we have 11 packages stuck as sorting facilities in the USA for over 8 days. We are not sure, whether they are just waiting in a queue or it might be a seizure. It is too early to judge yet. Even is seized, the seizure rate is less than 1% from the total turnover.
...

 

[RThoads]

Hey on a more positive and interesting topic, I want to share some personal experience with a few products.

Pinned 1/2 cc each of the Test-500 with BOLD-500 to asses PIP last week.
Smooth! I use a 1-1/4" 27g now for glutes.

So last week I tried 1cc of each with 1/2 Deca-300.
This will be my actual full dosage (the first week was just to test how I reacted to the higher conc.)
Just slight PIP, very minor, a couple days after each 2.5cc pin.
I do not even give it a second thought -- easy

So I will run these 2.5cc pins 2x a week.
1cc Test-500 + 1cc BOLD500 + 1/2cc Deca300 to yield:
1000mg Test-E
1000mg EQ
300mg Deca

Time to make that push above 240lb!

 

[swltrk]

@rpbb here is quote from Frank regarding one of the seizure clusters.
He accounted for 11 packs -- less than 1% of orders that month.
But as I was talking about before, they all occurred the same day or two together (to me this shows that day was special -- something was going on).
Again, I have seen a day or two stretch such as this a few weeks ago (Again, as I already talked about in detail).

Most importantly, this quote shows how open , honest, and transparent Bascistero (Frank) is regarding all matters.
No one hides or makes anything up -- he clearly states what he knows.

I wish some of the less experience members would realize we are all in this together and both the source and the customer want things to be a success -- no one has anything to hide and there are no conspiracies lol.

I know you know this but I am saying it for the newer members here:
Pharmacom Labs in not interested in making a quick couple hundred buck off a one-time purchase; it is a long-term BIG company that wants long-term customer loyalty and success -- the real money is made in years of returning business.
Clearly it is in the source's best interest to keep it all real and do successful business.
The Decade+ of having a great reputation World-wide speaks volumes more to that than I can say in one post.

I don’t understand? Just because I’m a “junior member” on the board does t change the fact that I have ONLY been purchasing through pharmacom. I am a member on all three sections of the page and I have been for almost 3 years. I am very aware that pharmacom does good business and does not want to rip the customer off. I have only had great experience with Pharmacom UNTIL the warehouse being moved. My packages were purchased in March and shipped in March and April. The first order got seized. The next three orders made it perfectly fine in LESS THAN 10 days. The first pack has been stuck in the country of origin since March 22. The reship has been stuck in country of origin since April 10.

I have no issues with the business that pharmacom runs. I would never want to do business with anyone else given the quality and the price. Again, I preach and vouch pharmacom.

My only issue is that one package that is causing a conflict. Same exact package was seized weeks apart from each other. Is this a coincidence? Is there something with the packaging that’s doing this? Can we go back to stealth shipping?