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I should have made it more clear but it's coming to the U.S. I want to know if there's a time frame I can look to for customs here. Am I right thinking that it could be siezed? Or is it still waiting to be cleares this long?
Varies greatly. I have seen it stay for a couple hours and update to the next step. But I have also seen it stay in for multiple weeks before another update. In both cases all was normal and no issue.
However, I have even seen it appear to pass but still never land and a letter comes. I’ve had multiple pack orders mailed at the same moment but each pack land many weeks apart and have completely different tracking updates (I have posted screenshot of examples in this thread). From my experience, I see no predictable pattern or way to know when it comes to customs and/or the postal service because it all varies so widely.
Nonetheless, while it still may come, multiple weeks in customs to me seems like a realistic chance it has been seized. Time will tell and you will get a letter if that is the situation.
 
Got my answer. Tracking status says I'm in customs but I got my siezure letter I'm the mail just now. Unfortunate. What happens when the reship gets sent and it also gets siezed? Do you just lose your money?
 
Got my answer. Tracking status says I'm in customs but I got my siezure letter I'm the mail just now. Unfortunate. What happens when the reship gets sent and it also gets siezed? Do you just lose your money?

I dont know their exact policy but I will say if you contact customer service in my experience they always try to help and were pretty generous in their reship offer.

@RThoads has also helped me a lot via PM if you have specific questions as he is pretty knowledgeable about the whole process and has a lot of experience.
 
I should have made it more clear but it's coming to the U.S. I want to know if there's a time frame I can look to for customs here. Am I right thinking that it could be siezed? Or is it still waiting to be cleares this long?
Well, it can be seized too however I think they might be just sitting on your package for weeks. Hopefully there are some guys from the US here who have more experience.
Anyway, Waiting doesn’t hurt it’s just frustrating lol
I’m just wondering if you will be notified of seizure or you just won’t receive it.
 
Got my answer. Tracking status says I'm in customs but I got my siezure letter I'm the mail just now. Unfortunate. What happens when the reship gets sent and it also gets siezed? Do you just lose your money?
Oh damn. What did the email say? They just won’t deliver the goods to you? Man they take it too serious in the US lol
 
Oh damn. What did the email say? They just won’t deliver the goods to you? Man they take it too serious in the US lol
I've been ordering steroids shipping international for years. This is my first time getting siezed. Always thought when siezures happend that it wasn't the case for the majority. Seems like basic has a huge problem with this right now based on what people are saying and my experience because I've gotten packs from basic before covid and it was way faster and no siezures. It's not an email but a letter that's sent to the address the pack was suppose to go. It states you can either claim it (you gotta be a dumbass to do this) or just do nothing and it will be destroyed after 30 days.
 
@sojourner customer service at Basicstero will take care of you and arrange a re-ship. Just use the “Contact Us” form on the source’s website (linked below) to contact them directly
Code:
 chttps://int.basicstero.ws/index/contact
and see my quote below for more details regarding using the "Contact Us" feature on the source's site:
Tip/Advice for everyone:

For specific account and order related inquiries please use the "Contact Us" form on the Basicstero website for the most direct and efficient communication with the company's customer service.
Code:
 https://int.basicstero.ws/index/contact

***Be sure to check your spam folder after contacting customer service because in the past some people complain they did not get a reply when in fact their email service filtered the reply to spam.

Board reps, posts, even PMs are not as efficient nor direct - may get overlooked or take time to be relayed to the appropriate personnel.
This is a big World-Wide company; Reps/PR/Marketing people are mostly busy relaying information/news/announcements and may not even have the ability, access, nor authority to see private account and order information.
(it is a good thing though, that the company only allows specific person ability to access private info for customer security reasons :) ).
Also, please, for your own safety never state any personal information in a public post.

The "contact us" form is the most direct form of communication regarding accounts and orders.

NOTE regarding tracking (which is a common inquiry I see daily across various boards and PMs):
In my experience, usually tracking is NOT uploaded until a pack leaves the warehouse country and passes outgoing (origin nation's) customs.
In my opinion this usually takes approx a couple weeks for intl packs.
Please be patient and try not to ask customer service for tracking info -- tracking will be uploaded to your dashboard when it is available and authorized to be given out.
A source has no control over the postal service nor if packs are accurately scanned/updated within the postal system (once the pack is shipped, a source can only see what tracking shows you -- just like if/when you mail something to someone).
Keep in mind you can check the status of your order on the Basicstero site by loging into the warehouse where you placed the order and navigating to your
dashboard >> orders >> select the order you would like to see.
IF tracking has been uploaded to your account it will appear there in the order details section.

NOTE: Looking for additional advise regarding your cycle, PCT, blood work interpretation and so on?
Our specialist can help you:
Code:
 dr.pharmacom@protonmail.com
Please do not use this email for orders related questions; they will be ignored.

I hope these tips and info are helpful :)
 
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Got my answer. Tracking status says I'm in customs but I got my siezure letter I'm the mail just now. Unfortunate. What happens when the reship gets sent and it also gets siezed? Do you just lose your money?

Hi, don't worry, we will do everything possible to make the customer happy, if you have any problems and need help, just write to us, we will definitely help you.
 
Packages in US should clear customs within 5 working days, very rare it sits longer than that and you get it . From many examples on forums talking to others and myself 1-4 business days and clear is the normal. Anything more it’s almost surely gone . International is trashed now everything getting seized
 
Packages in US should clear customs within 5 working days, very rare it sits longer than that and you get it . From many examples on forums talking to others and myself 1-4 business days and clear is the normal. Anything more it’s almost surely gone . International is trashed now everything getting seized

Those assumtions and estimates are not 100% accurate. No disrespect inetended at all brother, just sharing information as well because there is no factual basis for assuming customs has some random 5 day limit.
Likewise, I have seen many pack pass in less than a day (sometimes just hours or never even get an inbound to customs scan at all and skip right to the regional distribution hub).
Just like with total time, it all varies greatly and there is no limit, expectation, or pattern.

For example, here is the tracking for one of my own packs from earlier this year that sat in customs for a month and still was successfully delivered to me (it also shows how much the postal service varies as this took 57 days total while the other half of the order arrived in about 30 days – that is why I now say 4 to 6 weeks estimate for W2 with +/- a week still not rare):
yAzJzJh.jpg


Both my own packs in Septemeber have passed customs:
I just successfully receieved half (it was a two-pack order) of another recent order from W2 in record fast time while the others half is still in transit (at least a week different time-frame even though they were both shipped out at the exact same moment).
This once again shows how much things may vary with the postal service -- beyond any source's control.
I think the first half that recently arrived is made it the fastest I have ever recieved an intl pack.
eY769PA.jpg

5ItoQgy.jpg

Hopefully the second half lands soon.
As soon as I have it all in hand, I have another order planned so I should soon have some good recent, post CV-19 shutdowns, first-hand experience regarding time-frames etc.


***Also, note, most packs are not being seized -- count up on all English speaking boards how many seized posts you see from 2020; maybe 5? maybe even 10?
now consider maybe another 5 to 10 never post... so what is that, like 20 seized? shit, lets even double it again so no one says I under-estimate... 40?

Ok, now consider there are 100s of orders a week; 1000s of orders a month; what percentage of even just one month's 1000 orders would ALL of those 2020 seizures be? less than 5%.
And that is all year's seziure compared to only one months volume of orders -- if we compared to the entire year's orders, it would be less than 1% realistically.

~5% seizure (and I over-estimated by FAR) is very low and competely normal, nothing special -- it is just part of the game/risk of trying to import illegal compounds.

Most packs pass customs or intl sources would not even be able to stay in busniess (sources loss money on reships etc zero profit at that point).
Seizure is a realistic risk anytime and thier is a Domestic Warehouse for those whom would like to avoid that risk (my referral link in code box below):
Code:
https://us.basicstero.ws/user/register/?ref=6287

I will add I also recieved other intl packs from a different source here with whom I do business when I need items Basicstero does not have, and those packs all passed and arrived within similar timeframes.

The vast majority of all customers get thier packs from all warehouses.
 
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Those assumtions and estimates are not 100% accurate. No disrespect inetended at all brother, just sharing information as well because there is no factual basis for assuming customs has some random 5 day limit.
Likewise, I have seen many pack pass in less than a day (sometimes just hours or never even get an inbound to customs scan at all and skip right to the regional distribution hub).
Just like with total time, it all varies greatly and there is no limit, expectation, or pattern.

For example, here is the tracking for one of my own packs from earlier this year that sat in customs for a month and still was successfully delivered to me (it also shows how much the postal service varies as this took 57 days total while the other half of the order arrived in about 30 days – that is why I now say 4 to 6 weeks estimate for W2 with +/- a week still not rare):
yAzJzJh.jpg


Both my own packs in Septemeber have passed customs:
I just successfully receieved half (it was a two-pack order) of another recent order from W2 in record fast time while the others half is still in transit (at least a week different time-frame even though they were both shipped out at the exact same moment).
This once again shows how much things may vary with the postal service -- beyond any source's control.
I think the first half that recently arrived is made it the fastest I have ever recieved an intl pack.
eY769PA.jpg

5ItoQgy.jpg

Hopefully the second half lands soon.
As soon as I have it all in hand, I have another order planned so I should soon have some good recent, post CV-19 shutdowns, first-hand experience regarding time-frames etc.


***Also, note, most packs are not being seized -- count up on all English speaking boards how many seized posts you see from 2020; maybe 5? maybe even 10?
now consider maybe another 5 to 10 never post... so what is that, like 20 seized? shit, lets even double it again so no one says I under-estimate... 40?

Ok, now consider there are 100s of orders a week; 1000s of orders a month; what percentage of even just one month's 1000 orders would ALL of those 2020 seizures be? less than 5%.
And that is all year's seziure compared to only one months volume of orders -- if we compared to the entire year's orders, it would be less than 1% realistically.

~5% seizure (and I over-estimated by FAR) is very low and competely normal, nothing special -- it is just part of the game/risk of trying to import illegal compounds.

Most packs pass customs or intl sources would not even be able to stay in busniess (sources loss money on reships etc zero profit at that point).
Seizure is a realistic risk anytime and thier is a Domestic Warehouse for those whom would like to avoid that risk (my referral link in code box below):
Code:
https://us.basicstero.ws/user/register/?ref=6287

I will add I also recieved other intl packs from a different source here with whom I do business when I need items Basicstero does not have, and those packs all passed and arrived within similar timeframes.

The vast majority of all customers get thier packs from all warehouses.


I’ve read and searched hundreds of threads and posts I’m telling you about a week is by the far the most common if it sits much longer it is almost always gone. These times are extremely different with the pandemic but I’m talking 100s of posts I’ve seen where Guys get a seizure letter when it sits for 2-3 weeks(or more). I have been very curious about this and have researched so many boards and this is what is the timelines most of the time

Also I asked basic through the contact us tab and what their estimates were they told me as well it should be cleared in a week the majority of the time if not then likely it’s gone . Right now it’s different but I still notice guys getting seizure letters after a week or so.

right now international is definitely a problem not sure at all the percent probably not significant but enough you have a reasonable chance to get seized when you do a few orders. Just not worth the frustration and not to mention the time of waiting with this pandemic. China a few years ago was worse definitely. But the frustration of seizes are mounting
 
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I’ve read and searched hundreds of threads and posts I’m telling you about a week is by the far the most common if it sits much longer it is almost always gone. These times are extremely different with the pandemic but I’m talking 100s of posts I’ve seen where Guys get a seizure letter when it sits for 2-3 weeks(or more). I have been very curious about this and have researched so many boards and this is what is the timelines most of the time

Also I asked basic through the contact us tab and what their estimates were they told me as well it should be cleared in a week the majority of the time if not then likely it’s gone . Right now it’s different but I still notice guys getting seizure letters after a week or so.

right now international is definitely a problem not sure at all the percent probably not significant but enough you have a reasonable chance to get seized when you do a few orders. Just not worth the frustration and not to mention the time of waiting with this pandemic. China a few years ago was worse definitely. But the frustration of seizes are mounting

I'd be glad to kick in on the statistic, I have a package thats been sitting in customs for 2 weeks and some days. ill update yall when i get the pack or the letter.

if i do get the pack, then one could expect a few weeks in customs as "part of the process."

if i get a letter, than that would add some water to the theory of "more than a week and its gone" because this is my first international order so it coundnt be flagged by address.

either way, customs needs to get their ish together.
 
I'd be glad to kick in on the statistic, I have a package thats been sitting in customs for 2 weeks and some days. ill update yall when i get the pack or the letter.

if i do get the pack, then one could expect a few weeks in customs as "part of the process."

if i get a letter, than that would add some water to the theory of "more than a week and its gone" because this is my first international order so it coundnt be flagged by address.

either way, customs needs to get their ish together.

I would be very surprised if you didn’t get the seizure letter if it’s been 2 weeks , it says inbound into customs right ? Which ISC entry point was it ?
 
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