limitphobic
Well-known Member
yes that's what is says, I'd prefer not to say the location incase LE is lurking the forum. Ill update the ISC location when i get the pack or the letter
MESO-Rx
Anabolic Steroids
MESO-Rx Sponsor Pharmacom Labs officials and our Basicstero.com store
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yes that's what is says, I'd prefer not to say the location incase LE is lurking the forum. Ill update the ISC location when i get the pack or the letter
heavylifter87
Member
As far as letter I’ve noticed they take a few weeks or so after they identify it Up to about a month for the most part. Very curious to see what happens with yours.
So I finally got my replacement order and lo and behold, its wrong again. 6 months on and I still don't have the Test I ordered. Just more Tren again! I ordered x3 and now have 8 but not a single vial of the Test I ordered to cruise on, having to come off and do pct which I didn't want to do at all. Ive emailed them but don't hold much hope at this point, between customer service and whoever packs and sends there seems to be a major disconnect. After 6 months of back and forth I give up.
GrowingSeason36
Subscriber
Wow that is nuts..just a suggestion/thought why don’t you just use a reliable domestic option if you need to get test quick to cruise? Not sure where ur located but if ur in US there’s options that would have it to you in a few days. Which holds true for some other countries as well. Just thinking out loud, but that is pretty shitty, sorry.
Pharmacom Support
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Dmitry Vorotyntsev - PRO athlete team Pharmacom Labs.
Link to Dmitry's instagram profile, follow the news.
www.instagram.com/dmitriyvorotincev/
Link to Dmitry's instagram profile, follow the news.
www.instagram.com/dmitriyvorotincev/
Here comes the ads to bury the post lol I’m not sure which domestic labs are reliable now, tried symbiotics but turned out he was selling dirty gear. Don’t wanna chance sepsis so I threw it away. DM me if you have any suggestions though! Would be handier than having to wait 6 months and getting a butt load of useless stuff I never ordered lol
Pharmacom Support
Pharmacom Rep
Pay attention to PHARMA MIX 4.
Each milliliter of PHARMA MIX 4 contains:
- Testosterone Phenylpropionate 130 mg.
- Testosterone Decanoate 270 mg.
- Nandrolone Phenylpropionate 70 mg.
- Nandrolone Decanoate 130 mg.
According to the content of the active substance, 1 vial of PHARMA MIX 4 is equivalent to 1.5 vials of 250 Testosterone and 2 vials of 100 Nandrolone.
Buying PHARMA MIX 4, you get a classic course of Testosterone + Nandrolone in an ideal proportion of 2 to 1.
Each milliliter of PHARMA MIX 4 contains:
- Testosterone Phenylpropionate 130 mg.
- Testosterone Decanoate 270 mg.
- Nandrolone Phenylpropionate 70 mg.
- Nandrolone Decanoate 130 mg.
According to the content of the active substance, 1 vial of PHARMA MIX 4 is equivalent to 1.5 vials of 250 Testosterone and 2 vials of 100 Nandrolone.
Buying PHARMA MIX 4, you get a classic course of Testosterone + Nandrolone in an ideal proportion of 2 to 1.
Pharmacom Support
Pharmacom Rep
Hi, we apologize for the inconvenience, if you still need help, please write me, I will do my best to help as soon as possible.
Pharmacom Support
Pharmacom Rep
Glad to hear it, thank you for your feedback.
I got a response from customer service already.
“Hello, you did not order any test e. It was ordered as free bonus but free bonuses are not reshipped as per conditions. Only main paid items are reshipped which were”
The package I received first was wrong and didn’t include any of my bonus items. Then they reshipped but purposely didn’t include the bonus items as it’s policy that they don’t reship bonus stuff. They never shipped my bonus in the first place.
I only ordered when I did because of the bonus offered at the time. Super disappointed and feeling a little scammed to be honest. I waited 6 months for nothing lol
MisterSuperGod
Well-known Member
You forfeit the bonus items if the package has been seized. Since it wasn't and you were sent incorrect items, i think you're still owed what you ordered.
@Pharmacom Support bot, should he "wait a little longer" "write you for more information" or should he wait for @RThoads or @Pharmacom Labs to step in while you post more pictures of sponsored athletes and mix blend profiles for the hundredth time this month.
Wow. This place has changed. Can someone confirm the website. The one I'm on has a security warning.
GrowingSeason36
Subscriber
Agreed... @Pharmacom Support are you going to make this right? I am interested and I am sure others are too, want to see how you handle issues like this. Package wasn’t seized you guys made the error ... so please advise if you will be correcting this, people have a right to know so they can have info before ordering from you.
Pharmacom Support
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Mohamed Elemam - PRO athlete team Pharmacom Labs.
Link to Mohamed's instagram profile, follow the news.
www.instagram.com/elemam_mohammed_/
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Pharmacom Support
Pharmacom Rep
Hi, please don't worry, we will do our best to make you happy. Please write me your order number, in private messages, I will check how we can help you.
Pharmacom Support
Pharmacom Rep
Hi, we will definitely help, but need an order number, when I have this information, I will check how we can help and do my best to do so.
Bonuses are not reshipped in case of seizures indeed as well as seized orders are reshipped only once and there is a warning in red on the checkout page about this. As well as complains regarding all missing items are accepted only if unpacking video is provided, which is also indicated on the checkout page.Nothing changed in ordering terms for years.
I will need your order number to check it. Sending a message to you.
update. So, I checked order.Man you did not even order any test e at all.
your order was
SP Cabergoline 2 pcs.
PHARMATEST P 100 [Testosterone Propionate] 1 pcs.
Provironos (price for 1 blister, 50 pills) [Mesterolone] 2 pcs.
PHARMATREN A 100 [Trenbolone acetate] 2 pcs.
PHARMATEST P 100 3 pcs. free bonus
PHARMATREN A 100 Ampules 1 pcs. free bonus
No test e here at all, how come you are asking for test e now if your order did not even have it?
Second, you are saying the bonuses did not come. There were 2 packages shipped at the first time.
Your main order contains just 7 items which all actually easily get into one single package. We shipped 2. So, if you say bonuses were not shipped, what was in the second package?
As per conditions we ask for unpacking video in such cases and this is more than fair.
Look, ok, you are lucky I am in a good mood. Ok, we reship test e. You won. However, it does not mean we will do this for all. In this case test e was not even ordered originally.
Yes, sometimes warehouse can do mistakes, all are humans. However, it happens very rare. I ask all do unpacking video please and we never will have issues like this. We are not looking for excuses. If we screwed up, we fix it and even provide bonuses for mess-up. However, considering number of hunters for free gifts we have to protect ourselves as well. Video unpacking is a fair requirement and we always fix our fuck-ups. If you dont agree with it, just find another source.It`s easy.
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RThoads
Subscriber
here are my referral links to the Basicstero stores (links in code boxes below).
International Warehouses:
Code:
https://int.basicstero.ws/user/register?ref=6240US Deomestic Warehouse:
Code:
https://us.basicstero.ws/user/register/?ref=6287Right, Im going to paste emails I received and you can check this on your end to confirm.
"No test e here at all, how come you are asking for test e now if your order did not even have it?"
After months of no word on my order, I inquired about it and was informed I could have it shipped from another warehouse and that it may take 30 days but that some items would have to be switched. As you can see, I switched the Test P to Test E and Caber was out of stock so I switched it for more Proviron.
"Second, you are saying the bonuses did not come. There were 2 packages shipped at the first time.
Your main order contains just 7 items which all actually easily get into one single package. We shipped 2. So, if you say bonuses were not shipped, what was in the second package?"
The first package was a bubble envelope containing only Proviron. The second package contained 5 vials of tren which I sent a picture of. Its obviously wrong if I only ordered 3 and end up with 5. No test at all included.
The reship contained 3 tren, 1 test p and 2x proviron. After emailing about it I was told that's the only part of my order that was reshipped as the rest was bonus. I never was sent the bonus in the first place.
I have pictures of the packages and what was contained inside but I won't post them as it would expose the "secure" packaging that was used, however I can send them to you. Yes, I didn't video myself opening the packages as Ive never had to do that with any supplier ever. Its obvious it was wrong though when after the first packages arrive I have 5 vials of your tren. I don't appreciate being made out to be a liar trying to scam some test, Im not that broke. Yes the items missing were bonus items, but don't offer that bonus if you don't want to deliver on it and blame it on the customer for not recording a video of themselves opening packages of illegal substances.
Im not about to sit and argue though, it is what it is and like you say I should just go elsewhere.
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RThoads
Subscriber
It just seems like miscommunication that is all. Tren-E is one of the most expensive compounds so clearly the source is not trying to scam or rip you off if they did send that to you.
And, Frank just posted they will still try to send Test-E as well.
Clear to anyone that reads along that this source does care and does try to take care of things to help its customers.
Looks like a lot of confusion from trying to switch items in an already submitted/shipped order and CV delays etc. and I am not sure how customer service would be able to alter an order; they likely are trying to help you (we can all see that because they are replying and sent you more items) but once the order is outside of the computer system automated process, there is room for confusion.
In my humble opinion, the source should have just re-sent whatever you were owed and declined a request for switching items or warehouses or whatever -- maybe not perfect but would have eliminated language barriers, the need for a person to attempt to manually try to change order contents, and confusion with info being relayed to warehouse workers.
I have no authority or ability to make policies so it really does not matter what I think, but my suggestion to is that the source simplify things by just having an automated system for reship requests whereas a customer may log into his or her account and submit a customer service ticket if a pack is lost or seized.
Then the request could send a notification to a customer service workers to quickly review tracking and/or any evidence, and approve or decline the re-ship. With one click, if approved, the computer system should automatically generate a duplicate order and send packing/shipping info to the warehouse that shipped the original order – just a true exact repeat of the order but without any additional cost to the customer (if customer service approved the reship request).
Anyway, as inefficient and confusing as the old-fashion way of emails, PMs, and posts/replies etc. is, the good thing here is we once again see Basicstero (Frank) with open communication, genuine (no bullshit or marketing, even says if someone does not like the terms, go find another source), and most importantly the willingness to still help a customer with an offer to send out products to make things good.
@Danex87 take Frank up on the offer for the Test-E (you will likely need to contact the source directly and lets them know of his offer here, unless you already have emails going with Frank) -- may as well get those because it is some high quality gear and never hurts to have more -- even if you do opt to find another source for the future.
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