Their International customer service has been excellent. There were quick to ship and reship. The only issue I have, is with every single order since November has been seized. Even with discreet shipping. Nothing has made it past US customs! I've got a stack of letters from customs. I also used different addresses and names. Very frustrating when you loose that much $$$. I'm hoping that their domestic site starts stocking more supplies. As far as quality, my bloods came back very good and proving that it's legit. I had higher HGH serum and IGF-1 readings using the Pharmatropin vs Black tops.