PurplePandaLabs Raw source

[Mayne]

$100 credit for testing can take cover of most of your expenses or not?

 

[Leancuisine]

$100 credit for testing can take cover of most of your expenses or not?

Was quoted at about $500 to send things in for testing.

 

[Savagesteve]

Was quoted at about $500 to send things in for testing.

It's a lot cheaper sending it in to @Analyzer if he still doing testing.

 

[Leancuisine]

It's a lot cheaper sending it in to @Analyzer if he still doing testing.

I'll send him a PM. Thank you!

 

[RYDER80]

Does anyone know if any of his domestic finished oils have been tested?

Thanks,
R

 

[Thegreek]

I'll send him a PM. Thank you!

It was 70 for a single test. Not sure how he will adjust priceing according to quantity. Shipping from NY was about 20-30$ and took about 2-3 weeks. I think a little longer.

 

[Dr. Savage]

So is there a estimated shipping time for orders placed now or an option for less shipping price?

 

[RYDER80]

I just received an email from @Analyzer stating that he was going out of town and would not be back until late October. He did state that he could ask a colleague to perform the testing possibly.

 

[Evom1]

It was 70 for a single test. Not sure how he will adjust priceing according to quantity. Shipping from NY was about 20-30$ and took about 2-3 weeks. I think a little longer.

$20-$30??? It was like $8-10

 

[Thegreek]

$20-$30??? It was like $8-10

I didn't use the post office. I know someone that works in a private shipping place that deals with usps ups FedEx so I probably paid a little more but no questions asked.

 

[PurplePandaLabs Rep.]

Only since last Thursday? Lol. I've been waiting a bit longer than that, and I talked to another guy who has been waiting longer than me. Disappointing for paying $50 for shipping. "But you're paying for stealth" yeah yeah yeah his stealth is fine, but come on.

@purplepandalabs any planned compensation for those of us who have been waiting? I usually would have received my pack a while ago, but I finally just got a working tracking number.

I understand issues happen, but it sounds like this is something you knew about. You knew about it when I ordered, so you definitely had to know about it when @androgenics89 ordered.

I remember ordering Albuterol, paying for it, then receiving a pack just to find out you were out of Albuterol? You guys are pretty good as far as customer service goes, but are very reactive and seem to lack proactiveness. An email saying "hey we're out of this, here's this instead" would have been pretty easy to do, especially since (im assuming) a person puts the order together.

Same thing here. You could have sent out an automated response with each order (shipping times are taking longer than usual, please be patient) or something like that.

It was mentioned pages back if I'm not mistaken about the carrier switch.
I will get with panda about the tracking numbers.
if you could send me a pm I will talk with them about your order and wait sir.

 

[PurplePandaLabs Rep.]

There will be some delays with usps closing some of there hubs.
I know east coast will be affected.
Thanks for your understanding.

 

[Koko071600]

Any word on your domestic!? @PurplePandaLabs Rep.

 

[PurplePandaLabs Rep.]

Any word on your domestic!? @PurplePandaLabs Rep.

A few days no specific date at the moment tho sir.

 

[PurplePandaLabs Rep.]

Also the path my pack takes goes nowhere near any of the hurricane areas. Unless the earth is flat, there's no reason for my pack to still be in China... especially for when I ordered it.

Sir who have you been in contact with on your order me or our other representatives?

 

[Robfromga]

A few days no specific date at the moment tho sir.

Dude. Keeps getting pushed back. C'mon.

 

[PurplePandaLabs Rep.]

Dude. Keeps getting pushed back. C'mon.

Yeah I understand I'm patiently waiting myself just as soon as I get a update it will be posted.

 

[Leancuisine]

Sir who have you been in contact with on your order me or our other representatives?

Whoever is on the other end of the email. I got an updated tracking number today that showed my pack was still in China. Figured it was because of a reship, so I asked, and they replied saying it was the original pack.

So it's just been sitting there? Hasn't even shipped yet? PCOM, as much as I don't like them, would compensate their customers extra product for a 2 week shipping period.

All we've been getting is "a few more days and things will be up and running."

 

[Leancuisine]

It was mentioned pages back if I'm not mistaken about the carrier switch.
I will get with panda about the tracking numbers.
if you could send me a pm I will talk with them about your order and wait sir.

"Pages back" was time stamped after my order had been placed. Dude there's a guy here who has been waiting 30+ days, so clearly there have been delays going on for a while.

 

[daylight driller]

@Leancuisine calm down, you look bad when you start asking/demanding for free stuff. I know it sucks to wait with the new method mine showed in transite from china for over a week before popping up in the us. And honestly every international raw supplier I know charges $50