I'm just saying, I've seen both ends of sales. Customers try all kind of tricks. And competitors do also, setting friends up like this to order stuff and play game.
My point is, all the rest of us, can't make a logical decision on if they forgot or if you are lying, or I've seen customers unbox stuff and forget where they put it.
I've had the police call me many times and start an investigation because the customer didn't know what they were doing. Once a Sister ordered a product for their mother. Mother never got it, was shipped to Sister. So, the son called the attorney general on us for fraud. Cost me $2,000 legal fee's, over BS. This is the type of stuff companies have to put up with.
But.. wait till they get online and reply back, see what their view is.