I have a problem with an order from QSC, and I need assistance.
So, I have made multiple orders from QSC, and everything has always been fine, but this time, it appears I received a wrong item.
One of the kit I ordered had to be HGH cartridges for a pen, but I got insulin instead of HGH.
I will upload 2 photos of the cartridge, so we can see if QSC can confirm if it's insulin (assuming HGH and insulin cartridges look different, not the same).
Also, let me describe it. It smells like insulin, and it takes significantly longer time to dissolve once bacteriostatic water comes into contact with the powder compared to the powder in HGH vials. Also, once dissolved, if I leave it for several hours, there will be whitish sludge at the bottom of the cartridge, which is not something that occurs in the case of HGH. This is what happens with insulin, which is why I'm sure this is insulin.
Is it possible to solve this problem, QSC? What solutions do you offer, giving me a refund or sending the actual item? To me, it doesn't really matter, you can choose the option that best suits you.
Thanks.
Here are the photos:
View attachment 296734
View attachment 296735