Always with the excuses...never even a "hmm, that does seem odd, let me look into it" type of response. Just immediate denial.
Yes, there can be slight-to-moderate variances in total volume of lyophilized product due to, amongst other variables, type and quantity of filler.
HOWEVER, let's look at that pic again, shall we?
View attachment 168027
Thats nearly a
100% difference in volume. I have been using peptides and GH for years and have
never seen such a massive difference between two supposedly identically-dosed products.
Do you really expect people to believe the "engineer" just decided to dump in a metric fuck ton of extra mannitol? For what? shits and giggles?
Your "factory", (we know you don't actually make any of this shit), has been known to make "mistakes" when sending out product. It seems far more likely that one of the vials is a different product and/or over/underdosed.
The correct response by a rep who gives half a shit should have been,
"That does look a bit odd. Let me check with the "factory" and get back to you."