His blunt honesty about this whole thing is interesting.
I don't for one second believe he had any issue whatsoever with lying to us. In fact, when reflecting on what turned out to be the most crucial decision to date...how he handled this issue...he'll regret not lying. It would've bought him more time. His ego did him in. Without question he believes he is always the smartest guy in the room. He believes he's needed here and that he has something special to offer. As difficult as it may be for him to understand the reality of things; he doesn't
What happened to this source is something we've seen time and again with sources that enjoy a measure of success early on in their existence.
Before I get into that, its important to remember that this guy many of you have come to know and admire, is an amateur when it comes to brewing. When it comes to brewing on a larger scale than home brewing for himself, its clear he's quickly become a danger to the Community.
What he needed is what a troubled youth without a father figure in his life needs...a mentor. Someone to apprentice under.
The mixing of raws and solvents and filling and capping vials for oneself and a handful of friends is one thing. Psychologically, it gave him a false sense of importance.
I don't remember the backstory he tried to sell us here? While catching up with this thread tonight, somewhere in the last 20 pages I read he is married to a pharmacist?
My first wife and I met a young couple while on a Royal Caribbean Cruise. They were both pharmacists. Both graduated from Rutgers. My wife and the gal hit it off and we vacationed with them for the next 10 or 12 yrs.
Nice couple. Very straight laced.
If Sym's story is true..and I doubt very much that it is..he is an anomaly. In his group of friends he considers himself to be the most popular. The group allows this in order to keep the free gear coming.
They let him tell the story and pat him on the back giving him a false sense of importance.
He came here and was able to handle the uptick in volume without too many issues. He new he would need to brew on larger scale and prepped his work space the best he could.
I'm making this way longer than i need to as is my m.o. I apologize...
Its quite simple; he got too big too fast. Somethings are going to suffer when volume doubles and triples, or whatever the case was here.
The stories he tells us are just that; stories. He talks a decent game. Puts us at ease. But he's a one man operation, I believe? If he has a helper its not going to help much as far as keeping things flowing without the issues we're seeing here.
His workspace can't change if he needs more room to accommodate the increased volume. He's going to use the counter that needs the formica countertop redone.
He'll use the windowsills to store the vials he will be filling tonight.
We heard him whining about needing sleep. You don't need to be a chemist to brew. What is important is experience operating a lab.
There are checklists and procedures when opening and then closing lab or in this guys case, his workspace.
Cleaning/sanitizing and maintenance are the most important things where we are concerned.
Increased sales volume and the greed that comes with it are what kills new...and old ugl's.
We've seen it before and are seeing it now with Stanford. I don't know if stans health issues are real or not. I do know exactly who the "helper" is that we've been hearing about the last few months. He needs 3 to 4 full time guys helping.
Same with this guy. He's simply not equipped to handle volume.
He needs a small staff on call to open and close his workspace and to clean. He is operating in chaos and in unsanitary conditions. Its impossible for him or anyone to do the volume he's doing here and to put out a safe product. There's shit everywhere. He'll walk into the same mess tomorrow that he left last night. Cleanliness suffers. Finished product suffers. Its not possible for him to turn out a safe product at this point.
He should toss remaining stock. He now knows what the potential money wise is now.
He has to have an idea of how many customers he can handle before quality suffers. It takes discipline to stay at that # of customers and turn away $$.
If he doesn't he's going to lose everything anyway.
He seems to have a following. Keep 25 customers if thats a reasonable #. Update the thread from time to time.
Maybe get a handful of resellers and get them stocked up with new clean product. Trim his menu and make it lean and mean. Pay the guys in gear. When they have sent you the amount of $$ agreed upon send more. I don't know? Some variation of that.
Send a couple of big friends to the local gyms to drum up biz. Contact some personal trainers in the area. Many supplement that income with gear sales.
Get creative. Gotta do something different. We've seen the story your writing here play out before. Doesn't end well...but it will end.