Not trying to give u a hard time, just dialing in this issue of communication. When ur fast on the response and shipping etc it gives people confidence and peace of mind in you and your product. Take our friendly steroid supplier drugsgear for example. Now his shit is pretty expensive, but people like him cuz he always responds super quick to inquiries and his turn around time is lightning fast. That gets him customers he otherwise would not have. Peace of mind goes along way in this shady business.