I've used Dash multiple times since ExpressPCT stepped off. I've been very satisfied with thier products and thier service and posted reviews reflecting this. Although I haven't been on Meso as often as i used to and am not caught up on this thread ( as far as any issues). Must take the good with the bad so this review will not ne positive. Upon placing order and hearing nothing as far as tracking for 6 days ( previous tracking was always within a day, and I've received a previous international order from Dash to the Midwest US in a Lil over 7 days) I contacted them via email and was told they would check on order. Another day passed and was told a product I ordered was out of stock and what would I like to replace it with. Got back to them with what I preferred and was told they would fill and ship asap. I'm well aware of the time difference and I do attempt to communicate on thier time zone. Emails from them always seem to come towards the end of THIER business day so I assume any attempt to deliver my pack will be put off to next business day. Going on day 8 with no tracking info or movement as far as info provided by the website. Always had positive experience with these guys and posted reviews reflecting that, so only fair to post the not so positive reviews as well. Hey Dash, can you please get my pack out??? Lol......thank you