1. yes, i am correct, other UGLs, don`t have
any batches control at all.
2. pharmacy production is a complicate process, this is not a home brewing. I am not a spec in this, i do not understand everythng what happens. Try to test 3-4 pharma-grade products with same batch number, ordered with say 1-week intervals... i would very like to know, what would you say if you see the results...
it is not possible to have always the same concentration at massive production even within the same run. You start the process, you have one oil temperature, in one hour in changes for a couple of degrees and it already possibly causes changes in concentation. As I said, I am not a spec in this and I an not aware about all factors influencing the process.i just know that it is not possible or very hard at least to keep the same concentration. I am not going provide any senseless promises. Each disputable case will be solved with individual approach.
3. The customer is not guilty, the customer shall have solid arguments. Most of arguments we receive are just phrases - i do not have an effect I expected, i do not feel it, and so on. Even without blood works. This is not serious at all.There can be lots of reasons why you don`t feel it and pharma is not on the first place among them.
4. Your questions are from some parallel world. We have never had any significant issues with our products yet. Ok, shit happens f course from time to time with any manufacturer, we all are people, e.g.
the case with
HGH lately. i agree, some shit is happening with it.
Comfortable provided blood work with negative result. IGF is higher as references, but HGH itsself is shit. It was stored at him about 4 months if I remember right. I
agreed to replace his HGH, or better to say, to provide store credit equal to the amount he spent. At the same time we removed hgh from our store and investigating it. We are going to produce own HGH, that`s why I posted the ad in our main thread, the main part of equipment is already purchased, but the specialist we were going to work with, turned out to be bound by another contract in a big research university with perspective of scientific discoveries in his area, so, we are looking for a new one. I deviated from the main subject. This was a definite example of an issue solved for a particular customer. Another case, G2Ready with
his presumably rubber grain from the rubber top in the vial . We agreed to replace it without any tests needed. We are helping to each customer individually, you are not aware of all cases, because most of the users prefer to solve they issues quickly and privately without public coverage. Individual approach for each case, this is what we do. And theoretical questions from parallel words what would be or what could be if this happened or that happened...we are not a circle researching the probability theory and we prefer not to spend our time replying to theoretical questions. Tomorrow could be the day the Earth stood still and we all die, shall I probably also comment, what would happen further in this case ? There is no way, this is offensive attitude from my side, this is rational and individual approach to customers. I can also ask inconvenient questions...I notice the same people are always criticizing, if i ask some of them for order numbers in our store, i am even not sure they will be able to provide them... because they just have not ordered. They just see what others write and add more fuel to the fire of the criticism. this is what meso likes to do by the cover/excuse of quasi - we are hosts here, not sources, as we say so it`ll be. You can say whatever you want, this won`t be your game without rules. It takes too much time to argue with people who are even not our customers. Darius chose the correct position:
I completely support Darius in this and this is exactly how it shall work. If a customer has a problem, he submits ticket for our support, his order number and we objectively help him to solve the issue in shortest time. All other rumors and theoretical questions from people who are even not our customers... you may not like it, but i am not going to change because somebody does not like me, so, fuck it, i won`t spend valuable time for nothing. If you have something to complain - 1. you being our customers firstly provides order number and that the contents of your complain. We solve it. If you don`t have order number, i don`t care what you think. Nobody comes to Optimum nutrition and says - some guy from the board i use to visit received a jar of protein with a strange chemical smell/or he said he did not feel its action, so i wanna first to get it tested and only than i buy it or some other bullshit like this. Or maybe someone comes, but i for sure know, what they get in reply...And even they being a legal manufacturer don`t offer as much as we do as regards to Simec testing and free replacing of products and expenses covering.
overall result: pharmacom labs is a proven manufacturer with a 10-years experience on the market. our products have prove themselves daily, year for year within all of these 10 years. If you have an issue/complain, you provide order number and we solve it. If you have no order number, i don`t care what you think about our products. Next, shit happens from time to time with any manufacturers, and yes I agree, it is more difficult to buy illegal stuff from an UGL as compared against legal purchases from legal manufacturers. This causes a big part of issues with delivery, seizures, etc. We in our turn do everything to control the quality by all possible means and to provide the best possible service for our customers. If you don`t have order number, you are not our customer and I am even not going to reply to your assaults. This is how it will be from now on. If you don`t like it, don`t order in our store. Try to find a better UGL, wish you luck...As Darius said, let me have low credibility here, I`d better spend time helping to those who needs help and has sane attitude and concrete issues to be solved indeed.
