Pharmacom Support
Pharmacom Rep
Hi, restocking usually happens every few months, most likely the restocking will be in late September or October.Any idea when next W3 inventory reload is coming?
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Hi, restocking usually happens every few months, most likely the restocking will be in late September or October.Any idea when next W3 inventory reload is coming?
https://basicstero.ws/
If you cannot get to our original PharmacomLabs.com, you should clean and update your browser or try to go with another device! The domain of our original site “.com” has never changed and remains the same. you can also find its placement on the product packaging. Be careful!
Ok so you know the order number dissapears after about a week, however I sent your support contact the info of my order number, also it has the exact t time/ date/ and amount on my screen shot, this seems really shady because I've done several transactions with no trouble before, now three contact people have my info and no reply in 4 days now?I PM'd you and asked you for your order number so I may write to the source to help you.
"crickets" implies that you did not hear anything back -- be honest, I pro-actively reached out to you myself, then I also replied to you.
Out of respect I would never screenshot contents of PM's because they are private for a reason but I can at least show we have a convo that has replies.
Simply send me your order number and I will write to my contact at the source and try to help bring attention to your inquiry.
Like I said in the PM, I can help you by writing to my contact on your behalf.
I just need an order number so I can tell the source that is the order I am talking about (there are thousands of orders a week bro -- the system is built around referencing an order number -- they can try to restore the order if we have an order number for them to search).
As soon as I have an order number, I will write an email to my contact at the source and ask for help with this issue.
I am trying to help you.
Hello! So why are you waiting and not giving me your email and order number in the PM?Ok so you know the order number dissapears after about a week, however I sent your support contact the info of my order number, also it has the exact t time/ date/ and amount on my screen shot, this seems really shady because I've done several transactions with no trouble before, now three contact people have my info and no reply in 4 days now?
The only reason you are responding to me now is meso is back up, you can easily look up my info on your bitcoin account, and with a excuse every reply I'm prone to believe your company isn't legit anymore.
I already found your account. Okay, we've credited and confirmed your order. To prevent this from happening again - you have to submit payments through the site by filling out your submission - that's what all customers do. And you did not do this, apparently decided to bypass it and went directly to your credit. This is always longer.Ok so you know the order number dissapears after about a week, however I sent your support contact the info of my order number, also it has the exact t time/ date/ and amount on my screen shot, this seems really shady because I've done several transactions with no trouble before, now three contact people have my info and no reply in 4 days now?
The only reason you are responding to me now is meso is back up, you can easily look up my info on your bitcoin account, and with a excuse every reply I'm prone to believe your company isn't legit anymore.
Hi, I'm sorry to hear that, but please don't worry if you wrote to us but didn't get a reply, it probably just didn't get through, unfortunately that happens sometimes. You can see the tracking number in a private office on our website, if it is not there - you can write me in a private message your order number, I will send it to my colleagues and ask them to check the track number.FUCK PHARMACOM. First order with promo items seized and have still been waiting over 3 months with no product, no tracking number, and no response from the website or email.
I was an extremely loyal customer to them and will never ever use this source again.
Going on the 5th time contacting Basicstero about my seized order, and am getting completely ignored. Have a seizure letter in hand, requested a reship via the contact form, no response. Got some generic reply the first time, and responded I would like a reship, no response. Contacted you a total of 5 times. What is the issue with you guys? Scrolling up, I see tons of people being ignored as well. This is totally unacceptable, especially for a customer who has ordered thousands over the last decade or so
Hi, did you check your spam folder? That's often where the answers end up. If there are no answers anywhere, you can send me a private message and I will send your order information directly to my colleagues and ask them to contact you about it.Can confirm I have checked my order status, and it has not been reshipped or marked as reshipped. I replied 3 times to the automated response asking for a reship. Also submitted an additional request via the contact form. It has been over a month now and no reply confirming a reship.
I understand that you're undermanned, however, I'd just like a response within a month.
What is your delivery time to Finland? My product was sent on 30.8.
Hi, glad to hear that, would appreciate it if you write here when you get your order. Have a good day and take care of yourself.No problem. I got the tracking code!
About 20 days
So on my order I sent screenshots of my bitcoin transaction, with date and time, 3 days ago to multiple people, still crickets...
The bad thing is I've used these guys for 7 years with no problems now this..
Hi, I'm really sorry about your situation, but as far as I know our support team has already figured it out and solved the problem, if you still have any questions don't hesitate to ask here, we will definitely help you.Ok so you know the order number dissapears after about a week, however I sent your support contact the info of my order number, also it has the exact t time/ date/ and amount on my screen shot, this seems really shady because I've done several transactions with no trouble before, now three contact people have my info and no reply in 4 days now?
The only reason you are responding to me now is meso is back up, you can easily look up my info on your bitcoin account, and with a excuse every reply I'm prone to believe your company isn't legit anymore.
Same for meWhen I go to the pharmacomlabs.com/ website it says too many requests. This is my first time going to the site. I cleared my cache and browser history and got the same message. I even tried another device and got the same message.
SentHello! So why are you waiting and not giving me your email and order number in the PM?
So far no responseHi, I'm really sorry about your situation, but as far as I know our support team has already figured it out and solved the problem, if you still have any questions don't hesitate to ask here, we will definitely help you.
I’ve used this source numerous times and know how the process and website works. I have been waiting close to 4 months for this package. That is absolutely unacceptable - especially since I have emailed numerous times without even a single response in 4 months. I don’t care about the money, Pharmacom has wasted my time and ruined my year trying to compete.Hello! Hmm, maybe you should start by PMing us here? I don't see any messages from you there. We upload the tracking numbers to the site regularly - do you know where to look there? It's on the site by default, check it better! And about lack of communication with client service - we reported here news about that already, try to read last few pages of forum more carefully!
I think our truly loyal customers can understand our situation and get their inquiries answered. At the very least, they know that tracking numbers are uploaded to the site in a personal dashboard - an action we have traditionally followed for many years in a row.
same here.When I go to the pharmacomlabs.com/ website it says too many requests. This is my first time going to the site. I cleared my cache and browser history and got the same message. I even tried another device and got the same message.
@av ultra did you see the source directly replied to you (see the quote below):So far no response
I already found your account. Okay, we've credited and confirmed your order. To prevent this from happening again - you have to submit payments through the site by filling out your submission - that's what all customers do. And you did not do this, apparently decided to bypass it and went directly to your credit. This is always longer.
Basicstero "Submit Payment Info" GuideHi, I'm really sorry about your situation, but as far as I know our support team has already figured it out and solved the problem, if you still have any questions don't hesitate to ask here, we will definitely help you.
same here.
I just tried and it will not load for me on Chrome or FireFox.
I am going to boot up the computer that has Tor and try that -- I will update with my result.
When I go to the https://pharmacomlabs.com/ website it says too many requests. This is my first time going to the site. I cleared my cache and browser history and got the same message. I even tried another device and got the same message.
Ok, I got the official Pharmacom Labs site to work using the Tor browser.Same for me
Thanks for the info.Thanks for the suggestion. I used the "tor brower" and when I entered the website this is the message I got.
The owner of this website (pharmacomlabs.com) has banned your IP address.
Edit: it worked with the tor when I turned the VPN off.