mironmiron
New Member
I understand that it can take a few weeks for tracking to be uploaded, but I'm a little concerned because it's been 15 days since I also placed my order and I still don't have any tracking information. I've also checked the messenger in my Basicstero account, but there are no updates there either.There is nothing unusual here -- it can takes a couple weeks before tracking is uploaded.
When the source uploads the tracking numbers for your order, you will be able to see the tracking info on the order status/details page.
This usually takes from a few days to a few weeks depending upon the postal service situation and workload of the source's staff.
In my experience the source prefers to wait until packs have passed the country of origin before uploading tracking information so that the warehouse staff and shippers etc. may enjoy as much anonymity and safety as possible.
Most likely, the source simply has not yet uploaded the batch of tracking numbers that your shipment is in. It sounds like your order may have only very recently been shipped out in the past week or two (you mentioned it has only been 15 days).
Also, check the messenger in your Basicstero account for any updates.
I know that the source prefers to wait until packs have passed the country of origin before uploading tracking information, but I'm wondering if there's any way to get an update on my order sooner. I'm starting to get a little worried that it's lost or something.