@BigJP Sorry to hear the postal service may have delivered your pack to the wrong address or some other mistake happened along the way.
You have international shipping that shows the pack was shipped and was scanned as delivered to some final destination.
Therefore, we are all in agreement that Basicstero did send you a pack.
I don't think USPS tracking shows the new international express shipping method (the shipping changes that allowed for all of 2023 to enjoy great delivery success with nearly zero losses or seizures).
The international label is not in the USPS system.
You have to use the international tracking services such as:
17TRACK is a powerful tracking platform for 2500+ carriers like USPS, UPS, FedEx, DHL, etc. Track packages worldwide from Shopify, Amazon, AliExpress, & more
www.17track.net
or
Free tracking System for China Post Registered Mail, EMS, ePacket
parcelsapp.com
Look at tracking results for my own most recent pack which just arrived a couple days ago. The international shows tracking but there is no record in the USPS system.
Try it for yourself if you have some of your own recent orders that have already successfully arrived.
Check the international tracking on 17track, then put that same tracking into the USPS system. Even though you received the pack, there will not be a record in the USPS system.
But why are you saying for others to avoid shopping here?
What did the source do wrong?
I am NOT accusing you of any scam or any dishonesty at all -- I believe you and it sucks if your pack didn't end up in your hands.
What I'm asking is simply what do you feel Basicstero did wrong here?
It sounds like your issue is with the postal service or delivery man.
For example, I recently had a big order (a case) of 3 mL syringes from a very reputable medical supply store have tracking show delivered but nothing was at my address. Then a couple days later and neighbor from one block south of my house, with the same number but different street address, walked over and said she had a big box with my address on it.
Unfortunately, she opened it first because she didn't look at the address and saw the case of syringes and needles.
Thankfully, she didn't suspect anything and just assumed it was for legit medical needs -- she seemed very concerned that it must be very important to someone (maybe caring for someone with special medical needs at my address) so that made her want to find where it was supposed to go.
It's not the first time I had mail end up getting delivered to someone else; likewise, I've received things that had someone else's address on them a few times in my life.
These situations are not because the sender did anything wrong -- they had the correct address on them -- what more could the send do to prevent the postal service from making an error?
And, as you mentioned, regarding scammers, what can a store do if tracking shows an order is delivered?
If a store re-send packs that show delivered, just think how many such claims will suddenly flood in (it sucks that scammers exploit a store's good-will and ruin things for others).
Again, please clarify and let me ask, are you saying Basicstero did something wrong? and, if so, what?
And, what is your suggestion as to how the source should resolve the issue?
Is there any way I can help you?