Did you order overseas? What is your country? If you're unhappy don't order from them, but it's probably things you'll experience with any. Tracking doesn't always show up instantly, packages aren't two day like Amazon. Get your stuff where you're satisfied....
These are problems that clog the real problems out there with companies.
US, ordered US domestic. Yes I'll obviously order from another source if this doesn't pan out but I'm trying to resolve it because most people have good experiences with QSC.
You just joined yesterday. This is exactly why it takes a month to get posting privilege in the underground. However, there is an option under your account to pay only $10 to gain that privilege. Knock it out.
yeah, I didn't have a reason to join until I just couldn't get a hold of qsc by other means and I hoped I'd be able to ping them on here. I don't think not posting prior is an indictment against me. I'd happily pay $10 to get a response lol, the 'upgrade' button doesn't work for me unfortunately.
Ohh look another person from reddit came over here to make a account to bash qsc and not put in any time or effort in reading on this website to get ahold of tracy directly and post in tracy thread where she replies.. just post a thread title like this .. I personally use other Chinese labs now that have faster shipping better customer service snd lower prices along with 10ml vials not 8 or 9ml. Lucky qsc has alot of competition now so there gonna have to fix there lazy customer service or lose more customers
I have not bashed anyone. I have emailed both the main email and tracy's direct email multiple times with no response. Most recent email to Tracy directly was Oct 10. Most recent to main mail was Oct 6. It's not all bashing, it's just people trying to reach them. What if they're actually not receiving any of my mail? What am I supposed to do if not try to contact them somewhere else, right?
How long has it been since your follow up email? Also, the most I ever get from them is tracking, and I usually have to ask for it. No "We got your btc, we'll ship your order". This is the case for most people I believe.
Oct 10. Here's my timeline:
Sept 25 - place order for US Domestic items, in stock.
Sept 25/26 (overnight) - received TWO emails with different BTC addresses. All good, paid the second one. Have double checked headers, they are the same origin. This is not a phishing problem. Also I have sent a few thousand in orders to other sources since, so I'm confident there's no 3rd party scam going on here.
Sept 26 - emailed payment confirmation/transaction ID
Sept 30 - Checked in to make sure all good (maybe I'm annoying here)
Oct 4 - checked in because no response
Oct 6 - checked in because still no response and also because QSC said on Meso to email if any missing comm/order/tracking
Oct 7 - emailed tracy directly because that's what they said to do on Meso
Oct 10 - final follow-up directly to tracy
You can definitely make the case that I'm being annoying but in my experience it is weird not to get ANYTHING especially when they are asking to email if we're missing any confirmation or tracking. This is a US domestic order.
It really seems like they just aren't receiving my mails. that combined with the QSC email account sending me a change in wallet addresses is enough to make me think maybe i should try to reach them somewhere else - like meso. What if one of the employees went rogue and decided to try to steal a bit of the crypto themselves? Easy enough - just block the email after. QSC could be a scam victim here and what am I supposed to do. Wait 3 months for a US domestic order before saying anything? I'm just trying to get a response so I know everything is good. Delay? ok. Have to wait for a restock? Fine, shit happens.
