My therapist says that I'm prone to overreacting in stressful situations so I do apologize about that. I can't edit what I wrote now for some reason. WHERE is my FUCKING RESHIP YOU BEANER
Hi,
I don't believe you have been in contact frequently other than the initial communication in which I said we would investigate.
As I am sure anyone can see this is just strange and unusual. Although I do apologize for the delay in replying.
From our point of view -
1. First time someone has complained about this in our years of being in business. We packages ship from India to the roughest of regions (Iraq) and we don't hear of this. Your order was US Domestic.
2. Your initial query claimed the majority of tablets had turned into powder. Your pictures didn't show this, even your picture above shows the majority of tablets are perfect and some are broken up which makes it look like a lot.
3. The batches we have in our warehouse don't match up, they aren't crushed. Why are your tablets crushed? When did this happen?
You have provided little evidence that most of the tablets are crushed. You have posted publicly to attempt to shame us into giving you free product. This is not the way to handle the situation and in the majority of cases businesses would not want to work in such a way.
I will provide a solution, we will reship what is broken if you can provide irrefutable proof of the amount broken.
1. Record yourself popping all of the blisters where the tablets feel broken (feel the bottom of the blister to find out). Show the amount broken at the end.
2. Send that to us.
3. We will reship what is broken.
You could have done this in the first place, I am sure even you can see that this situation is suspicious and you could have made the best attempt to do away with that suspicion.
I apologize that I should have suggested this solution when you initially contacted, this is our first time handling such a situation so we do need to build a policy for it in future cases. I believe the above policy of recording it is the best way to handle it.
Once you have recorded the video send it to me on the same address you have used for contact previously!
Thanks!
~Rick