I sent an email as well as a private message and haven't gotten a response @ExpressPCT. Looking forward to hearing from you. Thanks.
MESO-Rx
Anabolic Steroids
ExpressPCT- US and international generic pharma
- Thread starter ExpressPCT
- Start date
Hi,
It's the weekend so hold tight but just to note we don't offer support on messages, we will always just say to email us.
~Rick
Hey,
I will take a look soon if they have emailed me, I'm currently on a small weekend holiday.
Our support staff runs at about 50% on weekends but if anyone requires more immediate support our protonmail is active.
Code:
expresspct@protonmail.com~Rick
fooba
Well-known Member
i received my accutane order but the capsules were a bit soft (possibly from the heat due to being stuck in customs for so long). i asked rick about putting it in the fridge to make it solid again. he offered to reship a different brand even though the capsules were still usable and said that he recognized my name as a long time customer (i feel special).
thanks rick!
thanks rick!
Frozen
Well-known Member
@ExpressPCT do you have clenbuterol and t3 domestic?
We don't at the moment but we do plan to get Clenbuterol domestic, it will be pharmaceutical grade from India. If you give us 2 weeks we can get that available, we are also going to stock BP medicines in USA.
=
USA Warehouse Updates
1. Currently our USA warehouse ship a lot of small packages, a lot of customers just order 10 tablets but these small packages take just as much time as packages with 50 tablets.
To help reduce the amount of packages we ship we will no longer ship products as 10 tablets (1 strip) from the USA warehouse. The minimum amount of tablets will now be 20-30. This still allows great customization of orders but will also increase the level of service that we can provide (Quicker dispatch, quicker shipments, less complaints).
Example - Currently 1 unit of Tamilong 20 (Nolvadex) from our USA warehouse gets you 10 tablets, this will now get 20 tablets.
We also believe a lot of people order 10 tablets by accident thinking they are buying a box.
2. We have fixed stock issues with Nolvadex, Clomid and will soon fix stock issues with Raloxifene and Modafinil. BP Meds (Telmaheal) and Clenbuterol will also come to the warehouse.
EU Warehouse
A new EU warehouse is being tested, it will stock Deus Medical and our India branded products. Some orders from our current EU warehouse will be dispatched from this new warehouse to test the speed and reliability. Orders will be shipped by a mixture of postal services and DPD.
~Rick
@ExpressPCT I accidentally ordered some ampules and pills from expresspeds to USA .I would like to get a refund for the ampules only as they have not been processed, I emailed support and have not gotten a response yet.
refund was handed out,A1 customer service! cant wait for the orals to arrive.
Forgot to mention this when my order arrived, but tried ExpressPEDs after being an ExpressPCT customer for a decent while, was regularly checking the U.K. warehouse to get some domestic gear. Ordered 3x Deus test-E and it came near enough 2-3 days after no issues. Hoping in the future that regular restocking of the U.K. warehouse is done, since not long after everything had sold out again. Also ordered some Ralox from the international warehouse last week and will update when that comes through, cheers again fellas for the good work.
We are not sure if we want to keep the UK warehouse stocked with AAS, that is why it goes OOS. A lot of wholesalers in the UK have since closed warehouses, Hilma being the largest one which leads to higher risk when importing AAS.
trl01
Well-known Member
@ExpressPCT im having a issue with a order i placed yesterday, i never got confirmation but funds left my wallet
Hi rick - I emailed support a couple time about this starting 8 days ago but haven't had a response. My order coming from the India warehouse was placed 5 weeks ago and the tracking number didn't start working until the 24th, at which point it finally said the package was accepted. However the last update to tracking was on the 26th:
"2021-07-26 15:19
Origin Post is Preparing Shipment -> We have received notice that the originating post is preparing to dispatch this mail piece."
And prior to that it was
"2021-07-26 15:19
INDIA, redacted city name here, Processed Through Facility"
I'm not sure what this means, but it sort of sounds like it hasn't even left India yet? Maybe I'm just bad an interpreting this. Just surprised that if tracking is accurate that it's been 5 weeks and still hasn't left India.
"2021-07-26 15:19
Origin Post is Preparing Shipment -> We have received notice that the originating post is preparing to dispatch this mail piece."
And prior to that it was
"2021-07-26 15:19
INDIA, redacted city name here, Processed Through Facility"
I'm not sure what this means, but it sort of sounds like it hasn't even left India yet? Maybe I'm just bad an interpreting this. Just surprised that if tracking is accurate that it's been 5 weeks and still hasn't left India.
Don't worry about it, just email me and we can check. If you sent Crypto it is 100% not lost and instead what has likely happened is that the amount sent is not exactly 100% what our system asked for (You may have sent too much or too little).
Reach us here -
Code:
support@expresspct.comHello,
Can you confirm which email you are reaching out to? We now have some dead email addresses as we moved to a new support system.
It looks like your order is in some sort of loop, perhaps the post office lost the package then found the package. It should only take 4 days maximum to leave India and not weeks.
There is some good news, the update on the 26th is actually when it left India. The latest update is actually by the destination post and is informing you that it is leaving India, if you extend the tracking you will see India Post tracking which states the city in India that it left India from.
The tracking will now only update when it is scanned through customs in the destination country. Sometimes customs in some countries can be slow and if busy they will backlog some cargo for another day. The good news is that it is not seized, the cargo is just not processed.
Customs can take a few weeks but once processed USPS will get that to you very quickly!
~Rick
I sent it to protonsupport@expresspct.com, is that deactivated now?
tauras66
Well-known Member
I've got almost the same issue on a reship. It's been stuck in " origin post preparing shipment" for over 2 weeks now. I've never had a shipment sit that long in " preparing shipment " mode.
Sadly so! The only active email are below -
Code:
support@expresspct.com
expresspct@protonmail.com
expresspct@tutanota.com
rick@expresspct.comAt the very least we have tested Livzon, the testing was perfect with Janoshik.
It's very normal right now, almost every shipment is taking at least 3 weeks to process through NYC ISC. It's nothing really to worry about!
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