I can accept slow shipping if the product is good (tbf it is)
I can accept flawed product if shipping and everything is reasonable.
I can also accept the signature requirement, if disclaimed upfront.
I cannot accept slow shipping and no product.
ExpressPCT has great products. I have purchased from you guys before. International warehouse, this year, and the shipping was much quicker and there was no signature required. 5/5 great work! Product was stellar, stealth great, shipping quicker than expected. However, this time around, the product gets stuck in customs forever, and then I get a "signature required" note from USPS.
This is hardly the first thing I've bought Int'l, this is the first thing i've ever had to sign for.
You need to disclaim this upfront before people send you their cash. If you did that I wouldn't even have taken the time to make this post. You mentioned that you have a front page banner concerning shipping. May I suggest a new one?
"Signature required for int'l packages to USA."