Im gonna leave a negtive review for the customer support here. Beginning of the year I placed an order that included 10x1ml ampules of the test E because I wanted to try out pharma test. I know that was stupid with German laws and customs but I thought since its so little they wont care. Turns out they did care and confiscated it. I asked the support if they could resend the order *without* the test because I knew at the time that the problems with customs came because of the test which is more regulated. Then ExpressPCT resent the package, not only
disregarding me asking *not* to include the test but also resending the same order at least 3 times, maybe even 4 times (must be some error, not all re-sends had the same goods, but all included the test). Multiple of these have been intercepted by German customs. If you know the law, possesion and use in Germany is very illigal and because of the fuckup of ExpressPCT and ignoring me asking not to send test again I am now facing multiple fines and possibly even prison.
I know this is my fault for ordering outside of the EU, but the thing is if it stayed at the first confiscated 10 amules the police would have ignored it, but because of ExpressPCT resending multiple times they now think I am a repeat offender/dealer and im getting fucked by law.
We have only shipped Testenate Depot once to Germany from India so I am aware of the situation. In the email you were told the below message and you did not ask we send in one package and so we followed what we told you.
"I will send part of the order tomorrow and the rest 5 days later just to ensure they do not arrive at your customs at the same time."
To be exact, you were sent 3 packages.
Package 1 - This is the original order with Testenate Depot. This was seized and then you requested a different product which we substituted.
Package 2 - This contained the first reshipment, this contained normal products and was everything excluded the substituted product.
Package 3 - This contained the product you wanted Testenate substituted for.
Neither of the last 2 packages contained Testenate Depot. Germany in general has strict customs and even normal products sent from outside of India can be seized and a customer once mentioned they were fined, this package contained only general products.
We keep a shipping log for all international orders, these even include the batch number and expiration date for the products we send from India and neither package 2 nor package 3 contained any AAS at all.
While I do apologize greatly (No one could wish for it), we sent per our policy and even informed you we would split your reshipment up before we actually did it to which you did not dispute it.
Ordering internationally always has risks including seizures but some countries will always be more strict than others, Germany being only less strict than the Nordic countries.
We do carry AAS made in MHRA compliant facilities, these are shipped from within EU and are carried at - https://expresspeds.ws (Home - ExpressPEDs)
Edit: You never contacted us again regarding packages 2 & 3. We would have issued a refund as our policy & FAQ says we will issue refunds for countries with strict customs. We also amended this policy during the pandemic to allow refunds for anyone and not just strict countries.
You are still welcome to a refund at any time, feel free to contact us!
~Rick
Testosterone Depot is ridiculously easy to obtain in Germany so it's not worth importing I'd say.
