My Dr. Crisler Experience

Hey ktmsmith, you posted this thread not long after I posted something very similar on here, when you googled searched did you come across my post regarding my experience? Just curious as when I read your post you experience was almost identical to mine, down to the closet exam room, do running free in the office, dirty carpet, being ignored by the doctor for a long while even though I was the only one there, etc.. Glad you found a place to take care of you, I am still looking, thinking of Dr. Mariano in Cali or Hulinsky in CT. Anyone have experience with the Doc in CT?
 
Hey ktmsmith, you posted this thread not long after I posted something very similar on here, when you googled searched did you come across my post regarding my experience? Just curious as when I read your post you experience was almost identical to mine, down to the closet exam room, do running free in the office, dirty carpet, being ignored by the doctor for a long while even though I was the only one there, etc.. Glad you found a place to take care of you, I am still looking, thinking of Dr. Mariano in Cali or Hulinsky in CT. Anyone have experience with the Doc in CT?

There was a Dr I was looking into net working with in CT. When the person mentioned about what he does I was like they sounded a good match. Some one i can refer my clients and other people like your self in CT. Then the truth came, Her sister was going to her.

She was being charged an arm and a leg for treatment. Easily blew 5 grand in 6 months. The one comment which broke the deal with her sister was when the dr said "I have had people fore close on their house, but they got better". She never returned. I was like "Nope check them off the list". I am still looking for a good Dr up in that area network and refer people to. I just have not been successful. The weird part is that there is a ND school right there one of the few which is accredited in the US. I have a huge net working of health professionals who I can get more leads on. When I do I will let you know.
 
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I see both sides here...... honestly though you can never EVER take the word of someone who uses their first post to bash someone, it may be a legit complaint but due to the amount of spammers out there thats just the way it is :p

Oh my complaints are legitimate and I will be broadcasting them for all to see every opportunity I can. I mentioned earlier that I wasn’t aware of this forum until I had Googled complaints against Dr. Crisler and his All Things Male website.

By way of background I started HRT about 8 months ago with an area Dr. in my community. I started doing research on HRT which is why I joined the steroids.com forum. I eventually decided that my first Dr. was probably not going to be a good long term choice so I moved on to Dr. Crisler per others recommendations on that forum. All of this is documented on the steroids.com forum; just search my postings…again under the same name ktmsmith. It’s all there in black and white. As I also said I am a member on Dr. Crisler’s muscle chat room forum but I don’t think I ever posting anything there. I am not a weight lifter or a steroid user so I really had no reason to post much other than some questions I had about HRT therapy when I first started out on it. Without a doubt there are some incredibly helpful and informed folks on these forums and reading them has been a big help understanding HRT for men.

I don’t have much to offer the forums because of my newness to the process but if I can steer somebody away from making the mistake of getting involved with Dr. Crisler then I know I have helped them. By the way, I have everything I have written documented via emails and correspondence. Just for shits and giggles, I have attached below my dismissal email I received the other day. As I said I was dismissed because I had the audacity to contest payment of Dr. Crisler for services I never received. I find it remarkable but completely consistent with his narcissistic personality disorder that he would arbitrarily dismiss me as a patient rather than accept that I had not received the services I was pre-charged for and attempt to make it right. But see we are getting at the heart of this Dr.’s problem. He is not interested in treating the patient; although he gives a lot of lip service to this effect, rather he is interested self-promotion and making money, even if he hasn’t legitimately earned it. You see a narcissist ego maniac cannot stand to be one upped and that is exactly what happened when I contested the credit card charges and avoided a bogus cancellation fee for a service which he recommended and ultimately failed to deliver. He is also a liar. I did in fact inquire as to the status of my prescriptions on several occasions as he falsely accuses me of not doing in the email below, and I did not contest the portion of his charges where I did eventually did get my other prescription filled. He was paid for this service and I have documentation to this fact and this is why my credit card will not pay him for the other charges. As such I did not need to cancel my order with him. I waited for more than 30 days for the T prescription to be filled and it never came. I repeat never…even to this day. I guess I was supposed to just keep inquiring as to its status, suffering continued rude responses from his staff, all the while my T levels crashing as I was in shutdown. This is not a Dr. which is concerned with the care of his patients. He is an individual with a God complex which apparently has bled into the culture and behavior of his office staff. Here is the dismissal email as I received it from my Gmail account unedited:



Ryan Stevenson
Code:
ryan@allthingsmale.com
Jul 31 (2 days ago)

to me

Please be advised that you have been dismissed as a patient of our practice due to a breakdown in the doctor/patient relationship. This is based on your failure to follow proper procedures and policies as outlined in out patient terms and conditions.

We show that you asked part of your last request be held until fulfillment through Anazao was possible, and that you made no contact since that time to inquire on status or request a refund. Further more, the remainder of your request was processed, so your dispute of the charge for services rendered would be considered fraud.

We cannot recommend a physician to continue your care but you are welcome to request your records in writing, at the fees outlined in the Michigan Compiled Laws.

Thank You!
Ryan Stevenson
Operations Manager
ATM Anti-Aging / John Crisler DO PLLC
Phone (517) 485-4424 / Fax (815) 301-2716
 
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Crisler's response to OP

http://www.musclechatroom.com/forum/showthread.php?20959-About-the-Recent-Complaint-About-Our-Service


We ran it down--just like always.

Renee has faxed that script 6 (!) times. She has even talked to the Pharmacy, who refused to take a verbal order, but told her to "fax it again right now".

Renee verified the fax transmission--as she does each and every fax sent from this office.

Nothing. Again.

We just got another fax request from the patient. By the way, we have no where near charged him for all this.

And OOPS, the poor patient's new request is to to Walmart--and they can't even get HCG. BTW, Walmart is notorious for losing everything.

We successfully send untold numbers of prescriptions out every month. The system works marvelously--unless you are the one guy in how many with a bad pharmacy. But we always find a way. It's important.

Once again, we spend well over an hour of staff time (not "fifteen seconds" LOL) trying to get one important script out--and we are smeared on the Internet for maintaining a practice, nearly flawlessly, that serves patients in all 50 states, and 23 (at last count) foreign countries. A practice that provided a service that cannot be found, for most men, anwhere.

Not that any of this would matter to emotionally-challenged former patients, former forum members, and Trolls.

And hardly comparable to a little local DENTAL practice, eh?

LOL


So this confirms he WAS a patient....
 
Among other complaints the OP wrote, "While I waited patiently I watched him eat his lunch in his office."

How many doctors eat lunch in their office? I'm a DVM and when I eat lunch at my desk it's because I'm too frikkin busy to get out of the office. Perhaps Chrisler is lurking on this forum because he just wrote something about the problems he has with pharmacies.

koneall
 
Hey ktmsmith, you posted this thread not long after I posted something very similar on here, when you googled searched did you come across my post regarding my experience? Just curious as when I read your post you experience was almost identical to mine, down to the closet exam room, do running free in the office, dirty carpet, being ignored by the doctor for a long while even though I was the only one there, etc.. Glad you found a place to take care of you, I am still looking, thinking of Dr. Mariano in Cali or Hulinsky in CT. Anyone have experience with the Doc in CT?

That is exactly what happened. I Googled complaints for Dr. Crisler and your post along with many others came up. When I read your account I about fell out of my chair because it was so similar to what I had experienced. The funny thing is I sent a link to my wife to read it and she initially thought I had written your account. I honestly could not believe the unprofessional experience I ultimately had with this Dr. Crisler. I will it say it was nice to have my disgust with this guy and his staff validated by others. By the way the dog’s name is Tox, short for Botox. It sat on my wife’s lap throughout my consult. It is a rescue Chihuahua and to the Dr.’s credit I think he has a big heart for animals that suffer.
 
LOL

Oh boy have I got a story to tell you guys.

It involves me travelling from the other side of the world to see him, him being rude to me and me leaving the initial appointment with literally zero new information or insight into my condition.

It's a bit late here so I'll get the full story posted tomorrow.

Stay tuned.
 
LOL

Oh boy have I got a story to tell you guys.

It involves me travelling from the other side of the world to see him, him being rude to me and me leaving the initial appointment with literally zero new information or insight into my condition.

It's a bit late here so I'll get the full story posted tomorrow.

Stay tuned.
b-b-b-but Bulldog had a good experience!!11111!!11111
 
lol that doesn't sound like like a troll post or anything [:o)]

Nope not a troll post. I never mentioned the Dr.'s name or practice and I won't. I offered it up to show that there are viable alternatives to the great Dr. Crisler in the larger market area. Actually I wouldn't even consider this Dr. an alternative because that implies that Crisler is this Dr.’s equal and he is not.
 
b-b-b-but Bulldog had a good experience!!11111!!11111

Ummmm....yep! What's your point? There are several other patients of his on his forum with no complaints. And I'm sure they are no different from me in the fact that if there were being treated poorly they would take their business elsewhere. That's just common sense. No one would continue to go to him for treatment if they were being treated poorly.
 
Crisler's response to OP

http://www.musclechatroom.com/forum/showthread.php?20959-About-the-Recent-Complaint-About-Our-Service





So this confirms he WAS a patient....

I don’t think Dr. Crisler is referring to me in this posting. As my last post indicates, I am no longer a patient with him as I have been dismissed. I most assuredly have not requested additional prescripts, and I am not using HGC. If he is referring to me then his depth of dishonesty has no bounds.

I will comment on his post in general however. He is an interesting study on narcissistic personality disorder.

[I]Once again, we spend well over an hour of staff time (not "fifteen seconds" LOL) trying to get one important script out--and we are smeared on the Internet for maintaining a practice, nearly flawlessly, that serves patients in all 50 states, and 23 (at last count) foreign countries. A practice that provided a service that cannot be found, for most men, anwhere.[/I]


His shitty service cannot be found anywhere in the world…just ask him. You can’t make this stuff up and why bother…he does it for you.


Renee has faxed that script 6 (!) times. She has even talked to the Pharmacy, who refused to take a verbal order, but told her to "fax it again right now".

Also his claims of trying to get this patient’s prescripts filled do not match my experience at all. I have the emails to prove it. Renee refused to fax the prescript to me so I could take it to the pharmacy myself and she refused to call the pharmacy directly, at their request I might add, when they repeatedly did not get the fax. She did eventually tell me she was done with it and would no longer try to get the prescript filled. If I wanted it filled then I would have to resubmit a new request for a new fee and pick another pharmacy. As I was more or less at her mercy at that point that is what I did and that prescript was filled. But I refused payment on the first prescript request because they never delivered on the service which had been pre-paid for on my CC. They also never performed on the T prescription which as I have stated was ordered from their recommended pharmacy. I only requested that pharmacy at Crisler’s recommendation because he said their current pharmacy Diplomat was screwing up their T compounding. How the hell would I know anything about a pharmacy in Las Vegas? Or diplomat for that matter. Here are the attached emails in all their glory. The only editing I have done is for personal information. Start at the bottom and work your way up. You can see my wife was always professional and courteous. Renee was not. My wife actually apologized at the end for Wal-Mart’s supposed inability to get the fax and you can see how Renee rudely screams her response all in CAPITAL letters at the end and informs my wife how important they are with all their 2000 patients. I guess you could say the Dr./patient relationship was beginning to get strained at this point. But there is more to the story; which I will get to later.

From:
Code:
patientcare@allthingsmale.com
[mailto:patientcare@allthingsmale.com] On Behalf Of ATM Patient Care
Sent: Tuesday, May 29, 2012 4:40 PM
To: xxxxxx
Subject: Re: xxxx Scripts

WE DO NOT CALL IN SCRIPTS AND AS I SHOWED YOU IN LAST E-MAIL IT WAS CONFIRMED THEY DID RECEIVE IT, WE HAVE OVER 2,000 PATIENTS AND I AM NOT WASTING ANY MORE TIME ON THIS.
Thank You,Patient Care Medication Requests & Initial Consultation payments: ATMrequest.com
Men's Health and TRT: AllThingsMale.com
Please use our online request system and email whenever possible as they offer faster response times than telephone calls. Telephone messages are returned in the order received and duplicate calls will cause a delay in response.

On Tue, May 29, 2012 at 4:32 PM, xxxxxxxxxxxxx wrote:
I am so sorry Renee,
I just called the pharmacy and they have not received it. They said that the number you are faxing to is correct and that occasionally because of the different fax machines that the fax does not actually go through and the prescription needs to be called into the pharmacist directly.
Can you call the prescription into xxxxxxxxxxx?
xxxxxxx
From:
Code:
patientcare@allthingsmale.com
[mailto:patientcare@allthingsmale.com] On Behalf Of ATM Patient Care
Sent: Tuesday, May 29, 2012 4:23 PM
To: xxxxxxxx
Subject: Re: xxxxxxx Scripts
We have faxed it again and again with confirmation they have received both faxes .

RingCentral
Code:
service@ringcentral.com

4:21 PM (5 minutes ago)


to Renee


Here are the results of the 1-page fax you sent from your phone number (517) 485-4424 - Ext. 103:
Name Phone Number Date and Time Result
+1 (xxxxxxxxx Tuesday, May 29, 2012 at 01:20 PM Sent
Your fax included the following file(s).
Rendered attachments:
File Name Rendering Result
Smith.PDF Success
Thank you for using RingCentral.
Thank You,
Patient Care
Medication Requests & Initial Consultation payments: ATMrequest.comMen's Health and TRT: AllThingsMale.comPlease use our online request system and email whenever possible as they offer faster response times than telephone calls. Telephone messages are returned in the order received and duplicate calls will cause a delay in response.
On Tue, May 29, 2012 at 4:12 PM, xxxxxxxxxxxxxxxx> wrote:
It has not been received by the pharmacy. I have called everyday including today and they have not yet received the fax from your offices. Can you please refax the script to xxxxxxxxxxx?
xxxxxxxxxxx From:
Code:
patientcare@allthingsmale.com
[mailto:patientcare@allthingsmale.com] On Behalf Of ATM Patient Care
Sent: Tuesday, May 29, 2012 4:08 PM
To: xxxxxxxxxxxxxx
Subject: Re:xxxxxx Scripts
Scripts were faxed to walmart on 5/24/2012 .

Thank You,
Patient Care
Medication Requests & Initial Consultation payments: ATMrequest.comMen's Health and TRT: AllThingsMale.com Please use our online request system and email whenever possible as they offer faster response times than telephone calls. Telephone messages are returned in the order received and duplicate calls will cause a delay in response.
On Tue, May 29, 2012 at 3:59 PM, xxxxxxxxxxxxx wrote:
Can you tell us when Wal-Mart might receive that prescription?
xxxxxxx
From:
Code:
patientcare@allthingsmale.com
[mailto:patientcare@allthingsmale.com] On Behalf Of ATM Patient Care
Sent: Tuesday, May 29, 2012 3:50 PM
To: xxxxxxxxxxxxxx
Subject: Re: xxxxx Scripts
Scripts can only be faxed to a retail pharmacy .

Thank You,
Patient Care Medication Requests & Initial Consultation payments: ATMrequest.comMen's Health and TRT: AllThingsMale.comPlease use our online request system and email whenever possible as they offer faster response times than telephone calls. Telephone messages are returned in the order received and duplicate calls will cause a delay in response.
On Tue, May 29, 2012 at 3:44 PM, xxxxxxxxxxxxxx wrote:
Will you be able to fax the xxxxxx script to our office so we can order it through our insurance?
Do you have an idea when the Vegas pharmacy will be online?
xxxxxxxxx
From:
Code:
patientcare@allthingsmale.com
[mailto:patientcare@allthingsmale.com] On Behalf Of ATM Patient Care
Sent: Tuesday, May 29, 2012 3:41 PM
To:
Subject: Re: Scripts

His request is on hold since we are not currently ready to use pharmacy he has requested.

Thank You,
Patient CareMedication Requests & Initial Consultation payments: ATMrequest.comMen's Health and TRT: AllThingsMale.com Please use our online request system and email whenever possible as they offer faster response times than telephone calls. Telephone messages are returned in the order received and duplicate calls will cause a delay in response.
On Tue, May 29, 2012 at 3:39 PMxxxxxxxxxxxxxxx wrote:
Patient: xxxxxxxxxx
xxxxxxxxxx
xxxxxxxx
SSN: *** ** xxxx
Good afternoon Renee,
I am following up on a phone message I left a little earlier today in regards to my husband’s prescriptions. We have a couple of issues that I wanted to get resolved and thought if you had my questions before you called back it would be a little easier. XX is super busy with work this week and has asked me to follow up with you since he will be in and out of the office all week and may miss your call or email.
1st – he has a week of Testosterone gel left and placed an order for the script to be filled through your new provider in Las Vegas on Tuesday the 22nd. Is there any way to track the progress of that order?

2nd – he placed a request to have the xxxxxxxx prescription faxed to our local Wal-Mart Pharmacy. They have not received that fax which is probably good because I think we are going to try to fill the prescription through our insurance provider who will give him a 90 day supply at a more reasonable cost. We did not realize how expensive xxxxxxxx was going to be when he asked for it to go to Wal-Mart…so can you fax that prescription directly to us at xxxxxxxxxxxx?
To summarize:
1. Can we track the Testosterone prescription from Las Vegas
2. Can you fax the xxxxxxxx script directly to our office at xxxxxxxxxxxx
Thank you so much and I look forward to hearing from you.
 
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b-b-b-but Bulldog had a good experience!!11111!!11111

This was exactly the same thought I had in my head!! [:o)]

Ummmm....yep! What's your point? There are several other patients of his on his forum with no complaints. And I'm sure they are no different from me in the fact that if there were being treated poorly they would take their business elsewhere. That's just common sense. No one would continue to go to him for treatment if they were being treated poorly.

Point is Bulldog, after every negative post you post a rebuttal claiming you have a good relationship with Dr. Crisler. That's fine and dandy but you seem to have this misconception that because of your experience, that this somehow negates all negative experiences. You also seem to suggest that the negative posts should be taken with a grain of salt, again because of your experience, but why not yours too? Let the people speak as we've let you. There is no need to consistently reiterate your good experience in an attempt to clean up Dr. Crisler's image. We've heard your personal experience once, now let's move on.

Also, I don't buy the notion that, "He must be good or else no one would continue to see him." I've been with my Endocrinologist for two years and I am not happy with his services. I continue to see him because I don't want to go through the whole parade again with the initial consultation, possible cease of TRT to retest natural levels and extra time, trouble and money. Having said that, I am looking for a new doctor because I feel the relationship is important; it may not be important for others though and people may in fact look over Crisler's downfalls because they are comfortable.

We could use all sorts of analogies to prove this. Ever been in a relationship where you felt was going nowhere but opted to stick around? Again, stating that, "He must be good or he would have no clients," is like saying Jerry Springer must be good show because it's still on air. I am not comparing Dr. Crisler to Jerry Springer but using this analogy: Is Jerry Springer a good person/show? Personally, I'd say No; it's trash TV. Despite the filth that comes from that show, people still watch it so it MUST BE GOOD!

http://www.musclechatroom.com/forum/showthread.php?20959-About-the-Recent-Complaint-About-Our-Service

See, this is what I don't like to see: a professional with a snotty, petty attitude. To call a client that was unhappy "emotionally-challenged?" This is similar to a teenager taking the time to post bitch-fits on a blog: petty. A more professional response should follow the lines of:

"Concerning the recent reports of unsatisfied experiences from members on other forums, we do not feel this is an accurate representation of the Dr. Crisler experience. Our mission is to provide, . . blah, blah, blah politically-correct stuff, blah, blah, blah. Yes, we have had some problems with faxes getting through and we are sad to say that it happens. We welcome the opportunity to invite said member back. Having said that, we wish nothing but the best for . . . . . in his health and future endeavors."

Also, at 26 years old, I feel silly writing, "LOL". It's hard for me to take a much older, respected TRT specialist seriously when they write, "LOL". That's jus' me personally though.
 
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Thanks for the recommendation kjcmc. I actually found a superb Doc in the Columbus area. My experience with her was the polar opposite of Crisler and his scam All Things Male clinic. Her first in person consult lasts 2 hours and the charge was $350. She is incredibly responsive, doesn't charge you for your prescript, doesn't steer you towards her pharmacy for a kickback and she has a brand new, clean and sterile office building, located less than a mile from LabCorp's Columbus lab. I went 30 minutes over on my first appointment and I was never once rushed or pressured out the door. She was extremely thorough, answered all of my questions and concerns, and really knows her stuff. She works up a complete therapy plan prior to your visit and has your blood work statistically plotted showing where you are at and where you should be for all hormonal categories. All of this is put together in a book which is yours to take. It tracks your medical history, your supplemental history, diet recommendations and their effect on blood work etc. I was completely blown away with her professionalism; all of this without a hint of ego. I left there confident that I had found a long term partner in my HRT therapy.


Nope not a troll post. I never mentioned the Dr.'s name or practice and I won't. I offered it up to show that there are viable alternatives to the great Dr. Crisler in the larger market area. Actually I wouldn't even consider this Dr. an alternative because that implies that Crisler is this Dr.’s equal and he is not.

So what your telling me is it would be hard to find the doctor your talking about? the female doctor that treats TRT patients less than a mile from the labcorb of columbus office [:o)]

I am sure some of the complaints are real, I am also sure you have an ulterior motive.................. nice try though......... i have spent counless hours on numerous boards and this is a troll post for sure :D

I mean what Newbie would have planned it so that they could say " i won't mention there name so I'm not a troll "

THEY WOULDNT HAVE BUT A TROLL WOULD [:o)]

To top it off you said large market area lolololololololol I am no dumb ass and you are no patient........

judgeJudy_258x280.jpg
 
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So what your telling me is it would be hard to find the doctor your talking about? the female doctor that treats TRT patients less than a mile from the labcorb of columbus office [:o)]

I am sure some of the complaints are real, I am also sure you have an ulterior motive.................. nice try though......... i have spent counless hours on numerous boards and this is a troll post for sure :D

I mean what Newbie would have planned it so that they could say " i won't mention there name so I'm not a troll "

THEY WOULDNT HAVE BUT A TROLL WOULD [:o)]

To top it off you said large market area lolololololololol I am no dumb ass and you are no patient........

judgeJudy_258x280.jpg

LOL, whatever judge Judy. You are looking like a dumbass to me. However you are correct about me not being a patient …ANYMORE…as my patient dismissal email previously posted attests. One would think my posted emails from Renee and ATM which chronicles her unprofessional and rude demeanor would have proven my previous patient status. Anyway, here is another one for everybody on the World Wide Web to look at. I reached out to Dr. Crisler on Facebook in an attempt to resolve the prescription issues because I figured Renee or her son Ryan would just circumvent any correspondence I sent to the Dr. directly. Please take note of his dismissive response….. a true professional. Keep calling me a troll…that’s fine…I got more to post.
May 29
o Dr. Crisler. I am sending you a note related to my therapy hoping you are not offended that I reach out to you on this format. I know you have a great number of patients and are busy but as a fellow businessman I know I would want to be made aware if a client of mine had received less than satisfactory service from what I hope is an employee issue and not company policy. I also hesitate to bring this to your attention out of fear that it will jeopardize my patient status with you as I hold your reputation and credentials in high regard based on my own investigations. However at this juncture I am at a loss as to how to proceed.

I am a new patient. I met you at your office March 26th with my wife xxxxx holding your pooch Tox on her lap why we went over my health history and goals. You may also recall that we had our first VOV on May 22nd and you asked me to inform Renee to order my Tgel script at the Vegas pharmacy as Diplomat is not working out anymore. Basically my T levels were lower than when I came to see you. You also prescribed xxxx which I requested be fax into my local Wal-Mart Pharmacy. After checking every day for the last week with no prescription received by Wal-Mart I asked my wife to look into with Renee. Attached is the correspondence which transpired today. It has not been edited.

As you will see in the attached emails my wife has been courteous throughout this exchange. Renee as not displayed even the most basic professionalism. I still have no real answer to the Tgel question and apparently will not be getting the xxxxx prescription which I have paid for. I can appreciate your client workload…a testament to your expertise no doubt. However I cannot accept the manner which this has been left. I look forward to a satisfactory resolution.

o Respectfully, xxxxxx
? ATM EMAIL CORRESPONDENCE.docx
? View on Office.com
? Download


May 29
DrJohn Crisler
o This is not the place for Dr/pt relationship communications. They are not even read.

And any administrative issues are handled by my staff.


May 29
DrJohn Crisler
Renee is following the protocols of my practice. What she says is how it is. You will need to follow her simple instructions
 
LOL, whatever judge Judy. You are looking like a dumbass to me. However you are correct about me not being a patient …ANYMORE…as my patient dismissal email previously posted attests. One would think my posted emails from Renee and ATM which chronicles her unprofessional and rude demeanor would have proven my previous patient status. Anyway, here is another one for everybody on the World Wide Web to look at. I reached out to Dr. Crisler on Facebook in an attempt to resolve the prescription issues because I figured Renee or her son Ryan would just circumvent any correspondence I sent to the Dr. directly. Please take note of his dismissive response….. a true professional. Keep calling me a troll…that’s fine…I got more to post.
May 29
o Dr. Crisler. I am sending you a note related to my therapy hoping you are not offended that I reach out to you on this format. I know you have a great number of patients and are busy but as a fellow businessman I know I would want to be made aware if a client of mine had received less than satisfactory service from what I hope is an employee issue and not company policy. I also hesitate to bring this to your attention out of fear that it will jeopardize my patient status with you as I hold your reputation and credentials in high regard based on my own investigations. However at this juncture I am at a loss as to how to proceed.

I am a new patient. I met you at your office March 26th with my wife xxxxx holding your pooch Tox on her lap why we went over my health history and goals. You may also recall that we had our first VOV on May 22nd and you asked me to inform Renee to order my Tgel script at the Vegas pharmacy as Diplomat is not working out anymore. Basically my T levels were lower than when I came to see you. You also prescribed xxxx which I requested be fax into my local Wal-Mart Pharmacy. After checking every day for the last week with no prescription received by Wal-Mart I asked my wife to look into with Renee. Attached is the correspondence which transpired today. It has not been edited.

As you will see in the attached emails my wife has been courteous throughout this exchange. Renee as not displayed even the most basic professionalism. I still have no real answer to the Tgel question and apparently will not be getting the xxxxx prescription which I have paid for. I can appreciate your client workload…a testament to your expertise no doubt. However I cannot accept the manner which this has been left. I look forward to a satisfactory resolution.

o Respectfully, xxxxxx
? ATM EMAIL CORRESPONDENCE.docx
? View on Office.com
? Download


May 29
DrJohn Crisler
o This is not the place for Dr/pt relationship communications. They are not even read.

And any administrative issues are handled by my staff.


May 29
DrJohn Crisler
Renee is following the protocols of my practice. What she says is how it is. You will need to follow her simple instructions

You were never even a patient of his, you said earlier you never got your prescription?

You do realize that in the HRT field many competitors go around to other companies acting like patients to get this kind of information? Now you know what they use it for.

I do not believe a word you say because everyone of your post's smells like troll to me, and although my name may not reflect it I am no newbie like you.

So my point is there is a very small chance your telling the truth but there is an even bigger chance your just another troll that uses the forum for monetary reasons.

So instead of using everyone of your posts to bash Dr Chrisler why don't you add some value to the forum? develop a reputation and then blast him?

I will tell you why............cause your most likely a troll. There is nothing you can say or do to prove me wrong cause you have no merit, cause your on like your 4th post.........


I have been burned before in many different business's, not receiving the service I thought I was paying for but one thing I didn't do was spend hours out of my day trying to tarnish there reputation, cause I had nothing to gain from it.

Seriously all this cause you didn't like the guy? I smell bullshit.

lastly, what I meant by you not being a patient was that you know too much to be a patient and talk like someone in the field.........................

and what is so bad about what he said? He said the staff has the instructions for you and all you have to do is follow them...........so what are you so wound up about? what do you guys think TRT is? its not like you can just call the doc up every time the wind blows your nuts the wrong way................. sounds like you didn't even start and you were questioning his methods...... why not just find another doc and leave it at that? Again because you have something to gain by tarnishing someone's reputation, so you are just a rat.
 
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You were never even a patient of his, you said earlier you never got your prescription?

You do realize that in the HRT field many competitors go around to other companies acting like patients to get this kind of information? Now you know what they use it for.

I do not believe a word you say because everyone of your post's smells like troll to me, and although my name may not reflect it I am no newbie like you.

So my point is there is a very small chance your telling the truth but there is an even bigger chance your just another troll that uses the forum for monetary reasons.

So instead of using everyone of your posts to bash Dr Chrisler why don't you add some value to the forum? develop a reputation and then blast him?

I will tell you why............cause your most likely a troll. There is nothing you can say or do to prove me wrong cause you have no merit, cause your on like your 4th post.........


I have been burned before in many different business's, not receiving the service I thought I was paying for but one thing I didn't do was spend hours out of my day trying to tarnish there reputation, cause I had nothing to gain from it.

Seriously all this cause you didn't like the guy? I smell bullshit.

lastly, what I meant by you not being a patient was that you know too much to be a patient and talk like someone in the field.........................

and what is so bad about what he said? He said the staff has the instructions for you and all you have to do is follow them...........so what are you so wound up about? what do you guys think TRT is? its not like you can just call the doc up every time the wind blows your nuts the wrong way................. sounds like you didn't even start and you were questioning his methods...... why not just find another doc and leave it at that? Again because you have something to gain by tarnishing someone's reputation, so you are just a rat.

Dr some times have to cut loose people who appear to be "Dr Shopping". To get well is one thing, but say I have been to "Dr X hes one of the best TRT drs and he could not help me" is just feeding their illness giving them justification and excuses for their actions.
 
WE DO NOT CALL IN SCRIPTS AND AS I SHOWED YOU IN LAST E-MAIL IT WAS CONFIRMED THEY DID RECEIVE IT, WE HAVE OVER 2,000 PATIENTS AND I AM NOT WASTING ANY MORE TIME ON THIS.

Wow Renee is a real gem, this is exactly the kind of responses I received from her, all caps talking down to me as if I were a little kid and did something wrong.

Hey Newbie, you can call troll all you want, this is probably my 8th post or so under this name but I have been a member of this board and ATM fro over two years.. And why would I waste my time blasting someone without a motive? The motive being I want others to know what to expect, I actually think its kind of cool now to hear other similar stories cause to be honest I thought maybe I just pissed off Renee and by doing so she was going to make sure I suffered. Perhaps I sent her one too many emails or something who knows and who cares, point is she is unprofessional. And if you want proof I was a patient just ask for something, perhaps a photo of the top of my labs from him??

Im glad Bulldog is getting good care, Im hoping I can find a Doc that can do the same for me, Dr. John just wasnt it and I have the right to post my experience.
 
Dr some times have to cut loose people who appear to be "Dr Shopping". To get well is one thing, but say I have been to "Dr X hes one of the best TRT drs and he could not help me" is just feeding their illness giving them justification and excuses for their actions.

Positive or negative feed back should always be something one should take into consideration. What happened or did not happen is not what this is all about, but rather if things are taking into consideration and their is action taken. One should always want to be looking to take things to the next level not just knowledge wise, but also organizational wise. The back bone of the Dr is his office. If a person comes into a chaotic office that is going to transfer onto the Dr even if he is the best out there. The first impression of the person greeting you as soon as you walk in will make a huge impact on how the Dr is perceived in many instances. End message is the front office from start to finish is what can make or break it for the Dr. Again this not putting fingers to any one specific or whose right or wrong, but its just something I have personally experienced my self.
 
You were never even a patient of his, you said earlier you never got your prescription?

Reading comprehension is apparently not your strong suit. I wrote I ultimately DID receive one of his prescripts, but I never received the Tgel. Anyway I don’t know how receiving a prescription or not makes me a patient. I would assume I became a patient when he charged my CC $495 for the initial consult; dont really know how the law would intepret that, not that it matters. I certainly became a patient after my first and only office visit or when I did his bloodwork order. I will post that later after I figure out how to remove personal information as it is a pdf.


You do realize that in the HRT field many competitors go around to other companies acting like patients to get this kind of information? Now you know what they use it for.

I have no idea what you are talking about here. I was a patient. His fees were readily observable to me on his ATM site. I have I am not a Dr., or even remotely involved in the medical field whatsoever.

I do not believe a word you say because everyone of your post's smells like troll to me, and although my name may not reflect it I am no newbie like you.

Oh I am a newbie for sure. I don't know a whole lot about HRT but I do know a crooked businessman when I see one. Also I strongly suspect you are related to Crisler in some manner or another perhaps an employee or a relative. You wouldn't happen to be Ryan by any chance would you, or maybe Renee...shit maybe the good Dr. himself? I just ask becasue you seem so defensive of him particlularly as it relates to his fees which I wouldn't begrudged if he earned them.

So instead of using everyone of your posts to bash Dr Chrisler why don't you add some value to the forum? develop a reputation and then blast him?

I am adding value. If one potenial patient passes on Crisler than the medical world is a better place.

I will tell you why............cause your most likely a troll. There is nothing you can say or do to prove me wrong cause you have no merit, cause your on like your 4th post.........

Don't need to convince you. Just anybody who does a search on this guy like I should have done before wasting my time and money. The search engines are loading up.:)

I have been burned before in many different business's, not receiving the service I thought I was paying for but one thing I didn't do was spend hours out of my day trying to tarnish there reputation, cause I had nothing to gain from it.

Yes we all have been burned by bad business practices. Dr. Crisler and his staff however set an all time record of bad service for me in with an extra dose of FU included at no extra charge. [:o)] This forum seemed like as good of a place as any to inform others given the negative press thats already on here about him.

Seriously all this cause you didn't like the guy? I smell bullshit.

lastly, what I meant by you not being a patient was that you know too much to be a patient and talk like someone in the field.........................

Don't really know how to respond to this. I do own my own business and I consult on all matters of business with banks, government agencies and institutional investors. So perhaps that why I sound like someone in the field to you; if you really even believe that and aren't just throwing up smoke screens.

and what is so bad about what he said? He said the staff has the instructions for you and all you have to do is follow them...........so what are you so wound up about? what do you guys think TRT is? its not like you can just call the doc up every time the wind blows your nuts the wrong way................. sounds like you didn't even start and you were questioning his methods...... why not just find another doc and leave it at that? Again because you have something to gain by tarnishing someone's reputation, so you are just a rat.

Again, you are the one that sounds like they have a vested interest in Dr. Crisler. I just wanted my damn prescription filled, thats all. When one of his staff told me to buzz off and told me they were done with it and I needed to be charged again for her to do her f-ing job and then he failed make it right whe i appealed to him privately I was done with him The gloves came off when he sends me his smart ass patient dismissal email thinking I was out in the cold with no other options. He should have just left it alone.

By the way, his reputation has been tarnished by his own actions not by anything I say or anybody else does on here for that matter
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Positive or negative feed back should always be something one should take into consideration. What happened or did not happen is not what this is all about, but rather if things are taking into consideration and their is action taken. One should always want to be looking to take things to the next level not just knowledge wise, but also organizational wise. The back bone of the Dr is his office. If a person comes into a chaotic office that is going to transfer onto the Dr even if he is the best out there. The first impression of the person greeting you as soon as you walk in will make a huge impact on how the Dr is perceived in many instances. End message is the front office from start to finish is what can make or break it for the Dr. Again this not putting fingers to any one specific or whose right or wrong, but its just something I have personally experienced my self.

Fuck man, no commas again :confused:

The endo I see has the worst admin from hell. She is srsly a BITC..... everytime I talk to her she talks down on me and tries to hangup on me as quickly as possible.

OTOH the doctor I see is very good so I tolerate her bullshit.

Of course if I was paying out of pocket for EVERY office visit, every fax, every prescription refill, fuck no would I put up with bad behavior.

The U.S. is much different because you pay for every single thing out of pocket. So absolutely the service from the support staff is important because you are paying for the service and the treatment.
 
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