So for those of you wondering what naps did for me when I brought up the authenticity issue, this is what happened...
I supplied naps with all my evidence that contained order number, ticket numbers for when I complained about lack of authenticity and isn pictures. When I first attempted contact they told gp website was slow to update and it would take sometime. Fast forward 4 years later about 2 months ago, I check the codes again and still not authentic. After bringing it up to naps again for the second time (and me thinking they were gonna do this right) I send them what they ask for and voila! I have no case because the isn I provided is now valid. Interesting considering it should have happened somewhere in between the 4 years and not 1 week after I brought up the issue... the only thing that sucks is I didn't think to screen shot the non authentic verification on the gp website considering I thought naps would be upfront and honest. Take my review how you would like. They offered me a measly discount, I told them I would take my hard earned dollars elsewhere where they don't attempt to play a fast one on you