He just joined in May and that's his first post, so idk how accurate his post is...
haha...My job is helping bodybuilding competitors to get the gear and teach them how to use steroid safely (our country do not use English as mother language. on the other hand, my background is related to medicine). That's why I order so much gear from Pharmacom (I can show all my order history if necessary lol)
I do not often post discussion on the forum because most of time I'm a patient guy. I know Pharmacom suffers so many troubles during this time. I'm willing to tolerate most of situation at least I can get my stuff finally.
However, my patient is gonna gone. In Feb, I help my foreigner friends order HGH. The delivery of HGH was also affected by the terrible delay. Pharmacom asked me to wait wait and wait.....after 3 month. Nothing was arrived. They finally agreed me to pick up other stuffs as the replacement. I also mention that the shipping address should be changed because my friend will move to other country. At 30/May, Pharmacom suddenly told me they got the returned package, and they will reship the returned package to me. I feel very confused and ask them some important questions as below
1. I don't know why they insist to send "the returned HGH" to me. The HGH is without refrigerator for 4 months. I totally cannot believe it still works. I ask Pharmacom if the blood test show nothing. Could I get the refund? no reply
2. They do not tell me whether they deliver the reshipping to the new address or not. If they deliver it to the old one. No one can get the package. I have mention it again again and again since March. However, I don't know whether they really take it seriously.
3. When they agreed me to pick other stuffs for the replacement, I suddenly paid them the extra fee, because the total price of the new stuffs I pick up is over the price of the original order. However, they suddenly said they will send me "the returned HGH". Okay, they should return me the extra fee I have paid in this time. Again, NO REPLY
It makes me really disappointed and angry, so I decided to post all of it here. I spent A LOT OF money to support them, so I hope Pharmacom should do customer service more seriously to everyone including me.