Pharmacom Support
Pharmacom Rep
Did anyone actually receive the order from W1 black friday promo? I got a shipment confirmation a month ago, then the tracking was given last week, showing it was shipped only last week, it’s fine as long as you actually shipped it, however, the tracking saying “the sender is preparing the item” for a week, no update since then.
what’s going on?
Either no reply, or reply with lies. It’s getting ridiculous…
You can be upfront and more transparent in the beginning, not when everyone is complaining about the delay and the shit communication, then you admit there are issues at W1.
Also, whats the point you send shipment email but the order is not shipped, just to shut people up?
Hi, we apologize for the inconvenience, unfortunately sometimes there are delays, but don't worry, in the end everything will be fine, all orders will be shipped, and track numbers will be issued, you will definitely receive what you ordered, it just may take a little longer than usual.Order placed 20/11 and still no tracking number