Been a Pharmacom customer for the last 5 years, and have always been very impressed with the quality you guys offer! Blood tests have always come back as genuine product, and sterility and quality have always been top notch. That is why I wanted to bring to the attention that there is a pretty significant problem with the new tops you guys have started using this year on your multidose vials.
You can see the attached picture, the old style is on the left and the new one on the right. It is significantly harder to puncture, requiring a lot of effort to pierce. Most concerning though is that, when pierced, the stopper breaks off little pieces of rubber that get into the syringe!
Definitely don't want to inject that! This was drawn with a brand new sharp 18g 1" needle. Never happened before with the old stopper! Do you guys have any plans to address this issue?