That time-frame is nothing unusual or cause to be concerned.Hello,
We're on day 9 here, and haven't received package nor the tracking number
From which warehouse did you place your order?
and, shipping-time may depend upon your destination location as well; I know about the USA as a destination from my own experience.
If your destination is NOT in the Continental USA, my first-hand experience may not be as useful for you.
W2 had a long-term estimate of about 4 weeks for delivery to the US.
Occasionally, W2 packs would arrive faster, and on some rare occasions much longer (up to months longer -- but is rare and usually just an issue with the postal service as can happen with any pack from any business).
W2's new method seems to have made improvements and recently I have seen packs arrive in under 4 weeks -- I have even seen a few reports of pack arriving in two weeks or a little less.
All on my W2 packs from the new method have arrived in 4 weeks or less so far since shipping method changes.
But, based on overall long-time international shipping experiences, I would still plan for 4 weeks (give or take a week) as the approximate W2 shipping estimate.
W3 packs usually arrive to Continental-USA destinations (i have no information about Hawaii or Alaska destinations) in one business-week, or less, from the time the order status updates to show the pack has shipped.
W1 has just re-opened and I have no information regarding the shipping times from the "new"/current W1 service.
However, I would assume that shipping times would be approximately the same as W2.
When the source uploads the tracking numbers for your order, you will be able to see the tracking info on the order status/details page.
In my experience this may take from a few days to a few weeks depending upon situation; in the past, I have been told that this is because the source prefers to wait until packs have passed the country or origin so that the warehouse staff and shippers etc. may enjoy as much anonymity and safety as possible.