Pharmacom does inform customers about discreet shipping when they choose it, both on site and in generated emails.Besides this, the option is mentioned in our FAQ also. If someone does not reads it, it`s not our fault.
you`ve misread the code. Don`t know why people check them, in any case Basicstero can not have fake codes. But if it makes you feel better, please do.
We updated our ordering terms and included an extra section. It specifically considers concerns you just mentioned. So, here is what we got:
SPECIAL CONDITIONS
1. Basicstero.info is direct store of Pharmacom Labs, we are Pharmacom Labs. We produce all items available in stock in our store. Therefore, we control the manufacturing process and quality of all products in our range. You get real manufacturers guarantee. Thus,
items of questionable quality are a subject for free replacement. Users have right to request replacement of questionable items. If this is the case, an independent qualitative/quantitative examination of an item in question by a third-side lab is required. This is our regular solution procedure for similar cases. As a rule, we use independent GMP-certified accredited Swiss lab Simec AG (
www.simec.ch).
However, to absolutely exclude any tiniest possibility of our influence on the testing results, a customer is authorized to choose any certified lab on his/her choice. There are 2 compulsory conditions to keep the testing results as trustworthy as possible for both sides:
I. Only untouched/unopened items (vials/ampoules/pills) should be sent for testing. Since after an item is open its contents, purity and composition are no longer under our control we can guarantee the quality of unopened items only.
II. The lab chosen should correspond to all respective testing standards. Each test report should have an individual verifiable number, so that any person could contact the lab, provide report number and make sure that the result was not forged.
If a customer decides to take advantage of this item of the terms, he/she shall inform us about this in advance, provide order Nr., which contained the product in question and photos of it.
Basicstero.info is bound by these terms to replace to the customer the item sent for testing independent on whether the final result will be positive or negative. Furthermore, if the lab report shows negative and some considerable deviations are found,
Basicstero.info will completely cover all testing expenses and provide to the customer a good bonus for all inconvenience caused. However, if the report shows positive and no significant deviations are found, the customer should cover all testing expenses, but he/she still gets items sent for testing replaced.
Important: Deviations of the dosage within +/- 10% from the value manifested on the label are permissible.
Questions regarding the entire testing procedure, testing expenses, payment details and all other aspects are to be discussed and agreed individually per e-mail.
2.
All claims/complains/blood works regarding Pharmatropin (Human Growth Hormone) are considered only within 1 week (7 days) upon order receipt (as per tracking number). Since Pharmatropin requires special storage conditions and should be kept refrigerated to keep its potency for a long time and we cannot check whether these conditions are observed by a customer, we may not and should not be reliable for any inefficiency or bad blood work results caused by improper storage conditions.