So pretty much you are saying that you ordered x amount of vials/products and Pristine accepted your payment and didn’t actually have enough finished product on hand to fill your order?
In other words he took payment even though he didn’t have the finished product ready to go! No excuse for doing that! None!
Just like
@Iron Vett has mentioned there’s no reason a source shouldn’t already have plenty of stock.
He should have made sure before excepting your payment to begin with!
Note: whenever I have a sizable order I want to place with a ‘domestic source’ (meaning fast turnaround time) I will usually place separate orders. For ex, say altogether my total is $1000. I’ll break that order down into 3-4 smaller orders. As one comes in I’ll place another until it’s completed. I do this for the very issue that you’re having. When/if something fails I’ll be out a smaller amount of coin than if I’d have placed a large order and something bad happens. That’s just me though.
(Just a suggestion for maybe future orders).
Hopefully you, and others that are waiting will get what they paid for!