Anyone found a workaround for when they send the alibaba cc link for payment but you can’t get into alibaba account? Last invoice Tracy sent me to pay with cc through alibaba required me to sign in to alibaba account. Previously I could just pay on the link he sends without logging into alibaba.
The problem is I am locked out and customer service/tech support is non-existent with alibaba. Has anyone found a way around this? Sucks not being able to pay for an order.
Tracy is so busy I hate emailing questions. Plus he said that he can’t change how the alibaba payment link is sent. But I can’t pay unless payment option is on the first page of the initial email.