Qingdao Sigma Chemical Co., Ltd (International, US, EU, Canada and Australia domestic

[Deskoze38192]

It was clearly explained that whatsaap orders will be prioritized over emails during the whole promo week that just ended. So if you choosed to use the email, wait patiently, I will just start them today, about 5 days of emails unanswered.

I placed and paid for a small US domestic order weeks before the promo that still has not shipped yet, and no reply to my email in the past week

 

[koslawikov]

I received finally my reply after 12 days just to be told that H2 packs are sold out in the EU warehouse and that they can only send me 1 more kit than I ordered which I have to pay or ship it from china... And now it will need another week till I receive a wallet-address and then another week till they read the transaction-hash...

 

[Nuvo6]

A product can be good and cheap. But if its inconvenient it's not worth the savings in my opinion. I used to be a big fan of qsc, but the sheer wait between communications lately has turned me off of any further orders for now.

 

[koslawikov]

A product can be good and cheap. But if its inconvenient it's not worth the savings in my opinion. I used to be a big fan of qsc, but the sheer wait between communications lately has turned me off of any further orders for now.

It's my first experience with them. I regret it already. Was the first time and last time. I rather pay a little bit more and have things settled in a timely manner. Not trying to be a pain in the ass, but I just do not understand it, simply stop taking orders instead of accept countless orders without being able to fulfill them in a professional manner. I run a business myself and do not understand why they are taking more orders than they can handle. I am happy that I first made a small test-order.

 

[Deskoze38192]

A product can be good and cheap. But if its inconvenient it's not worth the savings in my opinion. I used to be a big fan of qsc, but the sheer wait between communications lately has turned me off of any further orders for now.

I completely agree.
I’m not in any rush I have Raws to keep me going for years, but I’d like to top up on things just to have a good back up supply. But satisfying customers for a promo, and then completely ignoring customers that placed orders weeks before the promo is horrible business practices, and as a business owner myself, this extremely bothers me.

 

[baxter0312]

It was clearly explained that whatsaap orders will be prioritized over emails during the whole promo week that just ended. So if you choosed to use the email, wait patiently, I will just start them today, about 5 days of emails unanswered.

Have you ever thought about streamlining the ordering process like Jano does? I can only image all the needless chitchat that slows everything down

1) Customer:
<order details>
<country>
<payment method>

2) You:
<itemized total>
<payment instructions>

3) Customer:
<payment details>
<shipping info>

4). You:
<confirmation>

 

[Nuvo6]

Have you ever thought about streamlining the ordering process like Jano does? I can only image all the needless chitchat that slows everything down

1) Customer:
<order details>
<country>
<payment method>

2) You:
<itemized total>
<payment instructions>

3) Customer:
<payment details>
<shipping info>

4). You:
<confirmation>

A simple website like small ugls have would be sufficient. Or hire some more people, they are making millions. Surely you can hire 3 or 4 people

 

[Nuvo6]

I completely agree.
I’m not in any rush I have Raws to keep me going for years, but I’d like to top up on things just to have a good back up supply. But satisfying customers for a promo, and then completely ignoring customers that placed orders weeks before the promo is horrible business practices, and as a business owner myself, this extremely bothers me.

Yea. Yours was usa domestic too? Fuck that

 

[baxter0312]

A simple website like small ugls have would be sufficient. Or hire some more people, they are making millions. Surely you can hire 3 or 4 people

Website with increased prices for the Reddit people sounds good

 

[Nuvo6]

Website with increased prices for the Reddit people sounds good

And 3x the price if you are obese or don't lift

 

[baxter0312]

And 3x the price if you are obese or don't lift

And a $50 PayPal fee for the ones scared of crypto

 

[Spaceman Spiff]

And 3x the price if you are obese or don't lift

I dont wanna pay 3x the price though

 

[baxter0312]

I dont wanna pay 3x the price though

And what if you’re crippled?
Not me,
Just someone I know…

 

[toesmasher]

Have you ever thought about streamlining the ordering process like Jano does? I can only image all the needless chitchat that slows everything down

1) Customer:
<order details>
<country>
<payment method>

2) You:
<itemized total>
<payment instructions>

3) Customer:
<payment details>
<shipping info>

4). You:
<confirmation>

Thats been my order process for 2 years except number 4 is the tracking info.

I send email with order laid out
get reply with total and payment instructions
I pay
get email with tracking number

sometimes process takes 4 days sometimes takes 10 days, I just wait.

You are correct about the needless chitchat slowing everything down. its not order chitchat its people are impatient and send 12 emails if they don't get a reply in 4 hours

 

[Deskoze38192]

Thats been my order process for 2 years except number 4 is the tracking info.

I send email with order laid out
get reply with total and payment instructions
I pay
get email with tracking number

sometimes process takes 4 days sometimes takes 10 days, I just wait.

You are correct about the needless chitchat slowing everything down. its not order chitchat its people are impatient and send 12 emails if they don't get a reply in 4 hours

That’s not the current problem though
I have been ordering for years with only one email and payment confirmation
This is errors happening on QSC side

 

[baxter0312]

Thats been my order process for 2 years except number 4 is the tracking info.

I send email with order laid out
get reply with total and payment instructions
I pay
get email with tracking number

sometimes process takes 4 days sometimes takes 10 days, I just wait.

You are correct about the needless chitchat slowing everything down. its not order chitchat its people are impatient and send 12 emails if they don't get a reply in 4 hours

Well they ask questions. Think how Connor’s order must look like. And I’m sure there’s chitchat going on

If Tracy wants to chitchat he can do that here when they let him out of his hamster wheel for a break.

 

[Nuvo6]

Well they ask questions. Think how Connor’s order must look like. And I’m sure there’s chitchat going on

If Tracy wants to chitchat he can do that here when they let him out of his hamster wheel for a break.

Connor probably does pretty good with women though. Women love to talk about themselves, so he just sits back and does his thing. Asking questions for hours

 

[baxter0312]

Connor probably does pretty good with women though. Women love to talk about themselves, so he just sits back and does his thing. Asking questions for hours

Connor: “so what do you do?”

Her: “I’m a receptionist”

Connor “.. so what do you do?”

 

[Northfortuly]

My Boxing Day sale order arrived today via Canada Post (once it made it here)

Order placed December 1st, and everything was nicely packaged and labeled as per Tracey’s email.

(For those that don’t know: you get an email with your ordered items and a number, that number is written on the kit box)

Thank you, Tracey!!

 

[lonewolf54321]

Website with increased prices for the Reddit people sounds good

Or start posting the other rep WhatsApp number on reddit to send traffic that way