Qingdao Sigma Chemicals
Subscriber
I have an unfortunate situation currently taking place with QSC.
I joined the group buy several days ago and placed an order for myself and based upon the perceived service, immediately placed another order for my brother, totaling ~$1k.
After assuring me repeatedly, I received notice they are unable to ship to my location (US territory located in Caribbean). Mind you, this is after I placed the initial inquiry, confirmed shipping address, and immediate payment.
Since they are unable to deliver to me, I requested a refund of the first order (second is going to mainland USA). I was met with a reply asking for additional funds for shipping, now totaling $180 for Tirz kit x2 and Hcg kit x1. I politely declined, preferring to use a different source I have used in the past with success. I asked once again if I could be refunded, since they were unable to complete the order. Sadly, I have not heard from them since.
I’m hoping they will make this right, but the ghost treatment is not encouraging. I’ll keep this updated.
This situations can happen with many countries, when we say USA, we mean mainland USA, so islands like Hawai or Puerto Rico and other ones that we don't know have higher shipping cost, so unfortunately for yours we couldn't guess it, since we don't know that it exists. So of course if you refuse to pay the additional shipping cost, we will refund both orders, no problem with that. Not getting a reply within few hours isn't what I will call ghost treatment.

