Gotcha. I ordered something from the Euro Pharm warehouse and it sat in FedEx customs for a week before it was finally marked "return to sender." My address was correct. I used a fake name, but that wouldn't have been the reason for what happened because it never left customs. I've been in contact with your CS and they offered to reship, but I don't know if I should do that if this will just happen again. I know you don't offer a 3rd reship, even though it wasn't seized to begin with, and I'll be shit out of luck if this happens a second time. I just can't understand why it was sent back to you guys, because, like you said, there is nothing controlled in the package. A couple posts back, a guy mentions he received his package from the Euro Pharm warehouse in less than a week, with no problems.