marco11
Alternate account for vendor
Yeah I'm getting a refund too. Will update once the refund is completeI ordered on 10/17. Got a response email saying a refund is coming.
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Yeah I'm getting a refund too. Will update once the refund is completeI ordered on 10/17. Got a response email saying a refund is coming.
Hi,
We appreciate the speculation, but none of what you have said is true. @Parham.58 will likely attest to that once he see's your response here as we had just recently responded to his
Sorry I am just now seeing this, but they took great care of me. Said somehow that my order was over looked when others in my group were shipped. They refunded my purchase AND re-shipped my order, which I received then in a couple days. Really stand-up customer service and makes me even more sad to see them leave.Hi,
We appreciate the speculation, but none of what you have said is true. @Parham.58 will likely attest to that once he see's your response here as we had just recently responded to his order inquiry.
My own email address is still open for support but very delayed - rickepct@protonmail.com
Yeah I think we all are. My stuff took around 4 weeks to get here last time and that was under normal circumstances without any discounts. Imagine how many packages they must've shipped with the 60% code. I'll give it a few more days before I see a change from processing before I consider it a lost cause.
Rick.. I’m really starting to doubt that package is coming.. according to tracking it still hasn’t been handed over, and it takes on average from examples you yourself have shown me, 4-6 days. It’s been waiting for handover since the 22nd my guy.. it’s now November first.. what’s the deal..
Does that include my Canada pack? I’ll have to check the tracking in a bit.Packages to customers in USA sent from India wth India Post should finally all be sent. DHL packages for late payment confirmed orders will be sent tomorrow.
Some packages are too large for us to ship and would surely lead to investigation problems for our customers, if your order is large and you did not receive tracking I will contact you within 48 hours.
~Rick
Check your emails, I think I emailed you.Does that include my Canada pack? I’ll have to check the tracking in a bit.
Got your email! Thanks Rick.Check your emails, I think I emailed you.
DHL packages previously sent were delayed by Diwali holidays by DHL, it made packages slower to reach Singapore. 60% are in Singapore or show scanned there, the rest we think will update soon.
Thank you for the public updateSorry I am just now seeing this, but they took great care of me. Said somehow that my order was over looked when others in my group were shipped. They refunded my purchase AND re-shipped my order, which I received then in a couple days. Really stand-up customer service and makes me even more sad to see them leave.
It's unfortunate, but their customer service seems to be nothing more than a few words said an a forum every couple of days.Sorry I am just now seeing this, but they took great care of me. Said somehow that my order was over looked when others in my group were shipped. They refunded my purchase AND re-shipped my order, which I received then in a couple days. Really stand-up customer service and makes me even more sad to see them leave.
When should we expect that notification/tracking?To everyone with a delayed package, I apologize for those as it is mostly my own fault.
If you have not yet requested a refund they will be shipped today with tracking.
My own email address is still open for support but very delayed -Code:My own email address is still open for support but very delayed - rickepct@protonmail.com
We will make sure there are no outstanding issues before we finally disappear.
~Rick
Rick shows up after days, stating that orders would be mailed yesterday... then advertised for more sales? Yet I still haven't heard anything from them since 10/27.I'm still waiting for my refund...
Good to hear..Received my refund today