EQ Kimball
Member
I mean the packs are vacuum sealed but I 100% understand your point. A potential customer should know that they do ( as of currently ) right their wrongs. I think it means something that Dino read the thread and reached out to me instead of me having to hunt a squatch down.i'd rather they be praised for consistency, and not for throwing replacements with freebies at customers to apologize for complacency and carelessness.
What if that cap fell off during shipping and soaked your package in oil? The possibilities from such a mistake range from m'eh to life changing. The latter of which would cause Squach to run for the hills and forget your name.
Each fuck up and each fix should be considered by every perspective buyer, so that they can make an informed decision on whether to work with this lab or not.