Previous order late spring went smoothly and fast TA. This last one was complete opposite. Ordered in late June. Email finally early July, Dino emailed saying it shipped. After nothing showed, reached out for status and Jay responded saying sorry for confusion, didn’t ship because missing 1x bottle of one item. We agreed to sub that one vial with another of my order and he gave me some store credit. Email next day saying it was going out. Skip ahead a couple weeks, still nothing. Reach out again—receive email again saying that it had shipped I should receive it x-day. Still nothing, and now get an email tonight with another apology now saying it still hasn’t shipped because they ended up missing 3x of the same product that was previously 1x short.
I travel and prefer to have a fair idea when shit is coming. I order based on my schedule. Never in sever need, but also don’t want random shit showing up when I’m not prepared.
I don’t even care about cost and minimum order or any of that bullshit. I simply want a solidly good product, dosed properly and clean, that arrives timely when I order it. I was spoiled with nothing but solid goods and service for too long. Then this summer had bloods come back with lower test from another source, then lost out several hundred bucks on good ol’ R&R, and now feeling dicked around by the big hairy hide&seek champ.
I’m not one to come in here and bitch and moan every time something is a 10-seconds late or the sky looks like it might fall—but for fucks sake, if you tell me your going to do something, do it. Mistakes happen, I’m cool with a little delay once and a while, but repeated emails saying something shipped when it didn’t isn’t a little mistake. It’s directly lying to me, again and again—and that is unforgivable.
If you run short handed, say so. Out of stock say so. Falling too far behind, stop orders for a few days till you catch up like other reputable sources. My bitch session concluded—but shape this shit up. Folks here deserve better.