That looks like an elaborate answer and you even got a few likes for it but let's have a close look at each of your points because I am in a particularly good mood today:
1) I asked literally the same question in this very thread
here and you encouraged me to send you an email about this - which you then didn't even bother to answer the first time.
Maybe you could point out where precisely you perceived my wording (see below) as not polite, because I would like to know for my next order with someone else? Feel free to quote any of my posts in this thread or my emails to you that I attached below.
Obviously only up until
this post, because I, if that hasn't been obvious, frankly didn't care to do do business with PPL anymore after this one - though I always leave the door open for a while because getting a good deal is always more important to me than arguing with guys whose position of
relative power evidently went a bit to their heads because I am too much of a pragmatist than a hothead unlike others who obviously can't handle the stress of their job.
That aside, politely asking if that discount could be granted for products that are out of stock while offering to pay them
in advance to receive them alter is common practice, and I am working a very similar job to yours - though I don't deal in illegal drugs and my items can be bought from a lot of other vendors so I am always more humble until I stop doing so but it takes a bit more than a potential customer asking two simple questions but I wouldn't have that job, had I such short fuse as you do.
2) You didn't answer why shipping only vials costs almost
200$ in shipping -
more than what every other member (in similar geographical locations) that responded to my messages in this thread. Responding that they come from different warehouses (as in raws and vials) is not a response to my question about this ridiculously high shipping cost.
That shipping
decreased after the discount again was also never addressed by you to this day but you obviously had time to quickly reply to my last message and write a long essay why couldn't answer here because you had to deal with a scammer (which resulted in another mini-essay about the hardships of being a sales rep, lol) in long form after being absent from here despite promising to log in every day.
3) Asking politely if it would be possible to order
more and
pay in advance is asking for
a stupid favour? We seem to live in a very different world, buddy.
Your answer isn't enough just because you say so - you didn't provide an answer why the shipping is so high, in what world is that
enough?
Okay, I admit your hissyfit might not have been about the price of the order but apparently I didn't do enough brown nosing to the gate keeper of low priced steroids. In a job like yours, it is rarely the guy that keeps is absent frequently, coming up with excuses for everything and who talks all the time about all the things he does for his customers (hint: that is literally your job!) that is a good rep but the guy who keeps his mouth shut and just manages all the different tasks without complaining all the time.
This is the original text I attached to my order, I'll let other Meso members be the judge how (im-)polite I was:
I then attached the above message to my email that you asked for here (see first link above):
You've been a rep for not very long (though, who knows, you might be the same guy as before with a new handle...), have gone MIA quite a few times (twice?!) already - you don't provide good customer service, my friend.
I worked quite a few jobs where I had to carry out similar tasks to yours and I would have been rightfully fired from every single one of them if I would repeatedly act out the way you do in these forums. You come up with excuses all the time but don't offer solutions, if you can't handle dealing with an alleged scammer and still carry out your duty as sales rep you should ask to be relieved of one of those duties - or, and that is just my personal recommendation -
both because you don't seem to posses the tools to handle that stress that comes with this occupation very well.
But after having read a significant part of this thread you seem to be in line with the former reps of this company that all were equally reliable and carried a similar attitude and such a thing is rarely a coincidence, so I assume that Purple Panda himself is handling business the way as the reps he picks - which makes me glad to take my business elsewhere.
Maybe you should take a long and honest look in the mirror and ask yourself if you aren't contributing to that at least a tiny bit as well.
Anyway, the case PPL is now closed for me, it now time to move on to better ventures than dealing with cocky drug dealers that got their dick sucked too much by people that can't or don't want to afford more pricey options!
