Nutra has always been shit at communication, believe he for a time was on the dnp discord that was setup by the reddit forums too and even then was shit. (Could be misremembering, this was way back when around the time I believe the name was yellow heat or someshit exit scammed) anyways, to get back on topic I haven't ever heard of people really complaining they got scammed by them, just slow shipping and shit communication. I've ordered twice and both times got packs within two weeks and were gtg, no emails or confirmations or anything.